Casual Staff - YU Global

Position Summary:

YU Global is seeking a motivated and friendly Phone Caller to join our team. The ideal candidate will engage with prospective graduate students over the phone, providing information, answering questions, and promoting our Master of Science in Software Development.

Position Responsibilities:

• Make outbound calls to customers or leads to gather information, promote the program, and make appointments for team members
• Maintain a friendly and professional demeanor while communicating with callers.
• Record and update customer interactions in the HubSpot database accurately.

Experience & Educational Background:

• High School diploma or equivalent required.
• Some customer service experience is helpful.

Skills & Competencies:

• Excellent verbal communication skills.
• Proficient in using basic computer applications.
• Ability to work independently and as part of a team.

Salary Range:

$16.50 - $20.00 per hour

About Us:

Founded in 1886, Yeshiva University (YU) has a strong tradition of combining Jewish scholarship with academic excellence and achievement in the liberal arts, sciences, medicine, law, business, social work, Jewish studies, education, psychology, and more.

We are a leading global educational institution that employs 2,000 people across our various campus locations -- Wilf Campus, Beren Campus, Brookdale Center, Resnick Campus in the Bronx, the Gruss Institute in Jerusalem, the Boys High School in Manhattan and the Girls High School in Queens. From the distinguished faculty who teach here, to the dedicated staff, we work to fulfill our mission through all that we teach, by all that we do and for all those we serve. We seek to attract and retain engaged and committed individuals who contribute to an exciting working environment, where there is a sense of community and belonging, balanced with a significant cross section of people from diverse backgrounds working and studying together.

The University offers an excellent compensation package, and a broad range of employee benefit plans, including immediate participation in the University's retirement plan. Staff members are typically eligible for four weeks paid vacation each year and have access to a shuttle to nearby subway locations.

Equal Employment Opportunity:

Yeshiva University is an equal opportunity employer committed to hiring minorities, women, individuals with disabilities and protected veterans.