Supervisor, Billing

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.

Read more at www.dsv.com

Location: USA - Houston, 831

Division:Air & Sea

Job Posting Title: Supervisor, Billing

Time Type: Full Time

Summary

The Supervisor, Billing at DSV is responsible for overseeing the administrative and billing functions related to the warehouse operations. This role ensures accurate billing, efficient administrative processes, and smooth coordination between the warehouse and office functions. The Supervisor will manage a team, implement best practices, and maintain compliance with company policies and industry regulations.

Duties and Responsibilities

• Oversee all administrative functions related to warehouse operations.
• Ensure proper documentation and record-keeping for inventory, shipments, and deliveries.
• Implement and maintain efficient office procedures and workflows.
• Supervise the billing process to ensure timely and accurate invoicing.
• Review and reconcile billing discrepancies and resolve any issues with clients or internal departments.
• Ensure compliance with company billing policies and procedures.
• Lead, mentor, and develop the administrative and billing team.
• Assign tasks, monitor performance, and provide regular feedback and coaching.
• Conduct performance evaluations and address any performance issues.
• Act as a liaison between the warehouse and office functions to ensure seamless operations.
• Coordinate with other departments to ensure accurate and timely information flow.
• Communicate effectively with clients, suppliers, and internal teams.
• Ensure all administrative and billing activities comply with company policies and industry regulations.
• Implement and maintain quality control processes to ensure accuracy and efficiency.
• Conduct regular audits and reviews of administrative and billing practices.
• Prepare and present regular reports on billing accuracy, administrative efficiency, and team performance.
• Analyze data to identify trends, areas for improvement, and opportunities for cost savings.
• Provide insights and recommendations to senior management.
• Identify opportunities for process improvement and implement best practices.
• Streamline administrative and billing procedures to enhance efficiency and reduce errors.
• Stay updated on industry trends and incorporate new technologies and methods as appropriate.

Educational background / Work experience

• Bachelor's degree in Business Administration, Finance, Logistics, or a related field.
• Minimum of 5 years of experience in administration, billing, or office management, with at least 2 years in a supervisory role.
• Experience in the transportation and logistics industry is preferred.

Skills & Competencies

• Strong organizational and administrative skills.
• Excellent attention to detail and accuracy.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Leadership and team management capabilities.

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• Lead and manage the administrative and billing team.
• Provide guidance, mentorship, and performance feedback to team members.

Preferred Qualifications

• Experience with warehouse management systems and billing software.
• Knowledge of industry regulations and best practices in logistics and transportation.
• Certification in logistics or supply chain management (e.g., APICS, CSCMP) is a plus.

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficiency in Microsoft Office Suite, particularly Excel and Word.
• Experience with warehouse management and billing software.
• Familiarity with data analysis and reporting tools.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources athr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.

For this position, the expected base pay is: $66,000 - $99,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of aprogressiveand versatile organisation, we'll support you and your need to achieve your potential and forward your career.

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