International Student & Scholar Advisor II

North Carolina State University

Commensurate with education and experience (anticipated hiring range $55,000-$60,000)

United States, North Carolina, Raleigh

Nov 09, 2024

Posting Information

Posting Number	PG193716EP
Internal Recruitment	No
Working Title	International Student & Scholar Advisor II
Anticipated Hiring Range	Commensurate with education and experience (anticipated hiring range $55,000-$60,000)
Work Schedule	8 am to 5 pm Mon- Friday, occasional night and weekend work.
Job Location	Raleigh, North Carolina
Department	Office of International Services
About the Department	The Office of International Services at NC State facilitates the University's global mission in education, research, and community engagement by providing effective educational programs, advising, immigration processing, research and employment support, cross-cultural experiences, and community extension activities. Our programs and services enable the international student and scholar community, faculty and students, and the broader community around us to achieve inter-cultural success and excellence on and off campus.
Essential Job Duties	This position is a mid-level international student and scholar advising position. In addition to carrying a large advising load for various academic departments according to our liaison model, an International Student & Scholar Advisor II serves as a mentor for International Student & Scholar Advisor I and may be involved in training. International Student and/or Scholar Services: Independently carry out all delegated international student advising processes including support of special populations such as sponsored students, study abroad exchange students, Intensive English Program students, J-1 Student Interns, 3+2 and other "off-model" student populations. This includes but is not limited to: Completing, processing, and issuing visa certificates for F & J students; process program extensions as well as changes in level or curriculum, and other F/J issues and benefits including dependents, employment, travel, changes of status, reinstatements, etc. Independently carry out all delegated international scholar processes including but not limited to: initial DS-2019 document issuance, program extensions, transfers, amendments, etc. Advise Faculty, Advisors, and Departmental Personnel (Graduate Services Coordinators, Personnel Representatives, etc.,) in matters related to international student or scholar processing, eligibility requirements, immigration issues, opportunities, problems, etc. Serve as a college liaison for specific college populations (including students, scholars, student interns, faculty and staff); Maintain knowledge of and properly disseminate academic policy information to students, other advising staff, and university partners, particularly as it relates to immigration; Stay abreast of regulatory changes impacting F-1 and J-1 students and scholars and of procedural changes at USCIS, SEVP, ICE, DOS, and other governmental agencies impacting international students and scholars; Staff weekly drop-in advising and scholar check-in in rotation with other advisors.
Other Responsibilities	Other responsibilities: Assist with major recurring and special programs throughout the year such as new student orientation, welcome parties, workshops (e.g., tax, OPT or CPT), receptions, etc.; Prepare and present training sessions to colleagues, students and scholars, and NC State staff and faculty; Actively participate in OIS staff meetings, policy discussions and case review sessions, workshops, trainings, and other professional functions or university committees; Assist in completing and maintaining updates to the OIS Advisor Manual and assist in maintaining updates to our Policies and Procedures database and corresponding updates to that data in our website; Maintain continuous technical training in regulatory matters (participation in NAFSA, NCAIE, and other activities) and continuous technical training; Assist with maintenance of OIS front desk tasks- such as answering phones and OIS inbox as needed; and Assist with other projects as needed and/or assigned.

Qualifications

Minimum Education and Experience	Require post-baccalaureate credentials or a bachelor's degree plus alternative or equivalent professional training and experience may be substituted for the advanced degree on an exceptional basis.
Other Required Qualifications	At least one year of experience as an international student or scholar advisor Prior ARO/DSO advising experience Demonstrated ability to interpret and advise on F-1 and J-1 regulations Excellent written and oral communication skills and ability to provide clear, correct, and respectful communications in a timely manner Strong organizational skills and attention to detail, and ability to multi-task with accuracy and efficiency in a busy, time-sensitive environment with multiple deadlines and competing priorities. Must be able to work independently and on a team with others. Experience with Google Apps Suite or Microsoft Office Suite
Preferred Qualifications	Master's degree in International Studies, Higher Education and Student Affairs, Counseling, Social Work, Foreign Language, Communications, or related field. Experience with a third-party software system for SEVIS reporting such as Sunapsis, Terra Dotta, ISSM, etc. Familiarity with WordPress Prior experience living or studying abroad
Required License(s) or Certification(s)	Per federal requirements US citizenship or Permanent Residence is required.
Valid NC Driver's License required	No
Commercial Driver's License required	No

Recruitment Dates and Special Instructions

Job Open Date	10/08/2024
Anticipated Close Date	Open Until Filled
Special Instructions to Applicants	Please include as attachments a resume, cover letter, and contact information for at least 3 professional references.

Position Details

Position Number	00103715
Position Type	EHRA Non-Faculty
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.0
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Department ID	390201 - Office of International Services
AA/EEO	NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.