Transportation Supervisor

Transportation Supervisor

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

Monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies and standardized work

* Recommends corrective action to adjust customer complaints

* Serves as the direct point of contact for customer issues that require immediate attention

* Escalates operational issues to the manager when required

* Coordinates with FAP on invoice resolution and carrier escalation

* Prepares month-end close revenue accruals reports for manager

* Prepairs and works with manager on QBR for customers

* Determines work procedures and ensures SOPs are completed and accurate

* Prepares work schedules and training for hourly employees

* Approves and tracks all hourly team members' work schedules via UNITIME

* Supports Senior Transportation Planners and Transportation Planners during contingencies for

securing trucks for multiple customers while being cost-conscious and following business rules

* Collaborates with the accounts payable team to ensure timely and accurate processing of freight bills.

* Audits all invoices and assists the central billing team with all discrepancy investigation

* Follows up with carriers to ensure timely receipt of invoices

* Manages customer's requirements for load planning and routing compliance

* Establishes cross-training initiatives within the team

* Assists manager with team member performance appraisals, discipline, and goal-setting

* Travels up to 10%

* Works overtime as needed based on customer requirements or departmental priorities to support customer peaks and end-of-month, quarter, or year activities

What you need:

Experience

* Minimum 3 years related experience and training; or an equivalent combination of education and experience

* Minimum 1 year managing direct reports

* Experience with Transportation Management Systems

* Experience with optimization tools preferred

* PC literate to include Microsoft Office products such as Word, Excel, and Outlook

* Ability to write reports, business correspondence, and procedure manuals

* Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers

* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

What you gain from joining our team:

• Access wages early with the Rain financial wellness app.
• Free telemedical access to doctors and therapists through FirstStop Health is available on the first day of employment!
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and paternity leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community.
• + more!

Join our Team!

Visit our website atworkatGEODIS.comand chat with our virtual recruiter, Sophie, to fast-track your way to an interview.

OR

Text DELIVER to 88300 to Apply1