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QA/QC Area Manager

ACCO Engineered Systems
United States, Arizona, Phoenix
Nov 20, 2024

General Job Description:

In collaboration with Sales and Construction Operations Leadership and under the supervision of the Regional Manager and/or the Director of QA/QC, this position is primarily responsible for the oversight and assurance of the quality of construction and welding activities across multiple project sites within the designated area. This position involves implementing and maintaining QA/QC procedures in accordance with ASME codes and other relevant standards including any client site specific requirements. QA/QC Area Manager must have extensive experience in quality control, a strong understanding of ASME codes, and the ability to lead and mentor all QA/QC team members to be highly productive and prepared to execute all assigned tasks.

Supervises:



  • QA/QC Supervisors


Essential Duties & Responsibilities



  • Ensure the Area QA/QC department personnel are fully qualified and trained to be highly efficient in executing all Quality Control functions with little to no disruptions to shop and field productivity.
  • Continuous pursuit of process and productivity improvement opportunities.
  • Collaborates with management and senior staff across sales and production departments within the designated area.
  • Maintain compliance with all company, client, and government regulations and requirements.
  • Ensure all QA/QC area team members demonstrate a supportive and collaborative mindset with all construction and sales personnel.
  • Ensure QA/QC area team members are available and capable of resolving defects/issues while mitigating costs and can effectively communicate findings/status to management.
  • Ensure proper staffing levels are maintained across the assigned area to meet current business needs.
  • Provide continuous status updates of the assigned area's projects to the QA/QC Regional Manager and/or Director of QA/QC.
  • Provide input on implementation and maintenance of ACCO's Quality Control Program and related documents.
  • Play an active role in the selection and management of third-party QA/QC subcontractors when required to supplement in-house resources.
  • Participate in departmental and other project meetings as assigned by the QA/QC Regional Manager and/or Director of QA/QC.
  • Provide technical direction, support and mentoring to the QA/QC area staff.
  • Prepares and presents technical and program information to team members and management.
  • Keep opens lines of communication with Project Management and Construction Leadership to share experiences and achieve common goals.
  • Foster a culture of accountability with all QA/QC team members and subcontractors.
  • Demonstrate and promote ACCO's Core values at all times.
  • Actively participate in ACCO's safety programs and demonstrate a commitment to a goal of ZERO injury or incidents.
  • Other duties as assigned by the QA/QC Regional Manager and/or Director of QA/QC.


Position Requirements (Skills, Work Experience, Education, etc.):



  • 5+ years of experience in a leadership role with a Quality Control Program related to the construction industry including industrial construction, hydronic HVAC, plumbing, low temperature refrigeration, and process piping fabrication and installation.
  • 5+ years of experience in a management role directing people with varying skill levels and backgrounds in a construction related setting.
  • Associate or bachelor's degree with 10 years of overall experience and/or training; or equivalent combination of education and experience.
  • Current certification in accordance with AWS QC-1 as a Certified Welding Inspector (CWI) with minimum 10 years' experience.
  • Excellent leadership skills including honesty, integrity, patience, empathy, and a strong work ethic.
  • Understanding of construction quality control, codes and general construction management.
  • Experience with fabrication shop and field inspection and practices.
  • Effective communicator at all levels of the business
  • Ability to interpret documents such as design drawings, specifications, building and welding codes, operation and maintenance instructions and procedure manuals.
  • Moderate experience with various business and software technologies
  • MS Office: Word, Excel, Project
  • Google Workspace: Docs, Gmail, Sheets, Forms
  • Others: Adobe, Bluebeam, Box
  • Proficient in English


Additional Skills/Abilities Preferred but Not Required:



  • Degree or certification in construction management or engineering.
  • Experience and understanding of each of the trades (sheet metal, pipe fitting, process piping, plumbing, electrical, controls, electrical, site utilities, start-up
  • ICC/ICBO/ASNT Certifications
  • CRM/PM Platforms: Bidtracer
  • Collaboration: Smartsheet, Slack, Revizto, PlanGrid
  • Design/Detailing: Autodesk AEC Collection (Revit, AutoCAD, Assemble, Navisworks)
  • Proficient in Spanish


ACCO Competencies:



  • Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision.
  • Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
  • Insight: The ability to gather and make sense of information that suggests new possibilities.
  • Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
  • Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
  • Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
  • Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals takes responsibility and shows personal humility.
  • Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating an openness to learning and change.
  • Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.


Physical Requirements:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)



  • Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close and distance vision and the ability to adjust focus.
  • The auditory/hearing abilities required by the job include the ability to hear customers and employees calling by telephone.
  • While performing the duties of this Job, the employee is regularly required to sit for prolonged periods, stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
  • The employee is regularly required to walk and sit.
  • Frequently required to reach with hands and arms.
  • Occasionally required to stand; walk and stoop, kneel, crouch, crawl or climb ladders.
  • This individual must be a responsible person and regular attendance is required.


Hours:

This is an exempt position. Workdays are scheduled from Monday through Friday. Typically, work hours begin and end between 7:00 am and 5:00 pm as scheduled with the position's supervisor.

Travel:

40-60% of the time to and from the primary office to fabrication facilities and project sites.

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