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Operations Analyst

Spectraforce Technologies
United States, Illinois, Chicago
Nov 13, 2024
Title: Operations Analyst

Location: Chicago, IL

Duration: 2 Months

Shift: Monday to Friday 9 to 6 or 8 to 5 normal business hours

Duties:

YOUR IMPACT

We are seeking a highly motivated and detail-oriented candidate to join our Alternative Investment Client Services Administrator Oversight team. In this capacity, you will work closely with our fund administrators and portfolio managers and coordinate service related strategies with the goal of providing an optimal client experience.

OUR IMPACT

Client Asset Management delivers innovative investment solutions through a global, multi-product platform that offers clients the advantages that come with working with a large firm, while maintaining the benefits of a boutique. Client Asset Management is one of the pre-eminent investment management organizations globally. Critical to the success of Client Asset Management is our ability to leverage a global team of talented professionals to define solutions and lead change across the operational infrastructure.

Within Client Asset Management, the Shareholder Services group is a global, sales aligned service organization that provides high quality service and solutions to shareholders. Through their client service model, Shareholder Services enables distribution of investment products, provides consultative services, scale and controls, all with a focus on being accretive financially to the business.

Within Shareholder Services, Alternative Investment Client Services is a solutions oriented team seeking to enhance the client experience by developing and monitoring ongoing service related strategies and controls. The Administrator Oversight team is responsible for managing relationships with our fund administrators, reporting flows to fund portfolio managers, and processing all fund-related transactions.

HOW YOU WILL FULFILL YOUR POTENTIAL

PRIMARY RESPONSIBILITIES

  • Oversee investor transactions in private equity or hedge fund vehicles to ensure accurate trade-flow reporting to portfolio managers
  • Evaluate trade waiver and correction requests from sales teams
  • Oversee the facilitation of investor trade settlement
  • Assist in oversight of vendor relationships (e.g. fund administrators, transfer agents)
  • Oversee and coordinate resolution of product servicing issues and errors
  • Implement process improvements/enhancements
  • Improve internal controls over accounting and operational processes
  • Improve collection, dissemination and maintenance of product data attributes
  • Lead ad hoc projects within the Shareholder Services group


Skills:

Basic Qualifications

  • Detail-oriented
  • Ability to work effectively in a fast-paced environment and think clearly under pressure
  • Strong organizational/multi-tasking skills
  • Leadership - Exchanges information with appropriate people to complete work
  • Problem Solving - Solves difficult problems with effective solutions; asks good questions and probes for answers; looks beyond the obvious and does not stop at the first answers
  • Self-Development - Ability to recognize personal skills, abilities, limitations and strengths
  • Strong Team Player - Creates strong morale and spirit in his/her team; shares wins and successes. Fosters the feeling of belonging in the team
  • Proven ability to multi-task and prioritize team responsibilities accordingly
  • Strong communication and interpersonal skills


Preferred Qualifications

  • 1-3 years financial services experience
  • Knowledgeable about the alternative investment industry


Education:

  • Bachelor's degree

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