Houseperson

Description

Houseperson

All members of our housekeeping team are essential in making sure our guests have a great stay. Past experience as a hotel, hospital, nursing home cleaner or custodian, or in residential cleaning is helpful.

At the Hyatt Regency Coralville, we offer the following great benefits:

• $500 sign on bonus
• Competitive Wages
• Insurance benefits to our associates after 30 days of full-time employment
• Flexible schedules
• Room discounts for Hyatt properties and Marcus Hotels & Resorts properties
• Free Meal per shift worked
• Free Parking
• Free Uniforms

As a Houseperson, you would:

• Promote excellent guest/associate rapport by reacting promptly, efficiently, and courteously to all requests.
• Answer radio promptly.
• Take responsibility for all chemicals and equipment assigned.
• Deliver clean linens to and from the guest floors in response to occupancy and supervisor's requirements.
• Remove all garbage, cots, cribs and dishware from the guest floors and return to their designated locations.
• Carry out specialized cleaning projects to approved level of competency and productivity, such as carpet and upholstery cleaning, windows and ice machine cleaning etc.
• Move guest room furniture to and from guest rooms as required by the guest and supervisor.
• Keep closets and storage area stocked with daily supplies.
• Assist with all general cleaning and rehabilitation projects, as directed.
• Report all floor/carpet care needs to the housekeeping office.
• Report all repair needs to the housekeeping management.
• Maintain all public and back of the house areas as assigned.
• Ensure all closets on guest floors remain closed throughout the day.
• Maintain all equipment in safe, clean condition.
• Participate in the promotion of safety and security in assigned work area.
• Support work efforts of other Housekeeping associates, as directed.
• Complete all assigned projects in a timely manner.
• Follow appropriate standards of conduct, hygiene, uniforms and appearance.
• Represent the Hotel with professionalism and decorum.
• Attend all required Housekeeping Department and other meetings.
• Maintain all equipment in safe, clean condition.
• Sweep and mops back landings, stairwells, and closets regularly.
• Ensure the guest corridor is kept clean and free of debris.
• Keep hallway mirrors, doors, trash cans, ash urns and ledges clean.
• Ensure the linen chute is kept empty.
• Remove dirty linen and takes to loading dock.
• Pick up trash from the janitor closets and relines cans.
• Pick up newspapers in the hallway.
• Deliver waters to proper rooms on time.
• Clean storage.
• Mop vending machine areas and keep machine clean.
• Set up rollaways, cribs, and refrigerators.
• Put TV Guides in all rooms.
• Get the supplies needed for linen closets
• Perform other duties as assigned.

We are looking for rock star team members who:

• Have basic English communication skills and are at least 18 years old
• Thrive in a fast-paced environment
• Must be a reliable, responsible conduit between the associates and the management.
• Minimum of one year in a hotel housekeeping department preferred. Must have a thorough knowledge of the housekeeping policies and procedures, room cleaning procedures, chemical usage and handling and equipment usage and handling.
• Want to provide professional and friendly customer service
• Have fun working on a team
• Can lift up to 50 pounds

We will verify through E-Verify the identity and employment eligibility of all persons hired.

Marcus Hotels & Resorts is an Equal Opportunity Employer.