Port Captain - Sacramento - City Experiences

Compensation: $32.00 - $36.00

City Experiences is seeking a Port Captain for our operation in Sacramento

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

City Experiences' mission is to create amazing experiences. Our brand heritage dates back nearly 100 years and today our footprint spans 111 countries and more than 125 U.S. cities. We are proud to serve more than 30 million guests annually across our portfolio of water-based experiences, land-based experiences, overnight cruise experiences, and ferry and transportation services. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you

Under the supervision of the Director of Marine Operations, the Port Captain is responsible for ensuring vessels meet regulatory and safety standards and works with crews to identify, report, and correct any material deficiencies. Ensures all vessels are prepared for inspections. Works with Engineering Department to inspect facilities to ensure they are in safe working order. The Port Captain will support the management team and various internal departments as required. The Port Captain applies their significant maritime expertise towards the safe operation of all fleet vessels and services to include keeping up with industry trends and communicating with port partners for any area maritime projects and issues that have the potential to impact City Cruises vessel services.

Essential Duties & Responsibilities:

Essential Functions:

• Works with crews to identify and correct discrepancies to ensure our vessels always meet regulatory and safety requirements.
• Attention to customer service and guest satisfaction while providing exceptional hospitality to guests and coworkers as prescribed in our RESPECT Service System
• Holds Captains accountable for pre-cruise preparation, adherence to cruise scripts, supervision of crew, proper navigation of the vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction.
• Supports the execution of the Safe Cruise Program on board vessels assigned, including emergency drills and Incident Report processing.
• Conducts vessel and facility inspections to ensure safe operations and working conditions.
• Works with Director of Marine Operations to develop all Marine budgets according to company guidelines
• Directs vessel navigation system maintenance and functionality of all bridge equipment. Ensures the proper documentation of maintenance of all ship's navigation, communications, and bridge systems in the Maintenance Management System
• Ensures adherence to Coast Guard, other federal and local rules and regulations. Works and develops all Coast Guard vessel inspections updating policies and procedures to keep all vessels assigned in compliance with federal regulations. This would include the time resolution of all open discrepancies (CG-835 items and worklist)
• Maintains close liaison between the Operations Department and other departments
• Ongoing crew management, training & drilling adhering to all applicable United States Coast Guard, Federal and State laws, in addition to those required by company policies and procedures
• Maintain and track non-conformities of regulatory compliance and see to timely close out and completion
• Lead cultural change within the business to ensure continuous improvement
• Audit company facilities and workforce in assigned areas for safety of passengers and crew
• Implement and maintain programs, policies, and procedures to ensure full compliance with company, client, and governmental requirements
• Assist in the identification, analysis, and control of occupational hazards requiring the application of professional knowledge, skills, or abilities
• Act as an advisor for all health and safety initiatives revolving around ferry vessels, passenger vessels, and dinner vessels.
• Dock and Vessel inspections. Make reports available.
• Company Representative at USCG COI and Drydock inspections
• Lead vessel crew in COI to ensure vessels are COI ready
• Vessel Safety Meetings with crews to get input from crews
• Investigate vessel incidents and accidents and OSHA reportable incidents.
• Conduct visual health & safety, security, HAZCOM inspections on board vessels, in warehouse areas, piers/docks, and other areas as identified
• Ensuring all vessel documentation is updated and compliant
• Ability to perform Core Competency Training
• Exceptional communication skills are essential
• Additional job duties as assigned.

Requirements & Qualifications:

• Administrative and documentation duties as required
• Additional job duties assigned
• Valid 100ton Masters License with a satisfactory record

• Valid TWIC Card, First Aid/CPR cards
• FCC Marine Radio Operators Permit
• 5 years maritime experience; with 2 years as Master preferred
• Strong focus on safety and teamwork with the ability to establish & maintain effective professional relationships
• Detailed working knowledge of all ships systems and their proper maintenance
• Ability to analyze and solve problems while prioritizing tasks in order of importance
• Effective communication skills to direct crew, keep passengers safe and relay pertinent information
• Ability to lift fifty (50) pounds; moving furniture and other heavy items such as provisions up and down stairs
• Receptive to working nights/weekends and major holidays
• Per US Coast Guard regulations, must be a US Citizen or a Permanent Resident

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences' mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

Our Mission: We create amazing experiences.

Our Values: Respect, Environment, Safety #1, Professionalism, Exceed, Communication and Teamwork.

Our Operating Principles: CITY EXPERIENCES 12

1. Foster diversity and inclusion.
2. Practice conservation and environmental responsibility.
3. Cultivate a safe and secure workplace.
4. Be on time. Come prepared.
5. Make data-driven, fact-based decisions.
6. Be decisive with 80:100 solutions (80% right, 100% implementable)
7. Expect to win - but compete as an underdog.
8. Embrace innovation and reinvention.
9. Listen and be responsive.
10. Strive for efficiency and transparency without politics.
11. Win as a team. Play your role.
12. Work hard, have fun, celebrate success.

EQUAL OPPORTUNITY EMPLOYER:

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. The Company is committed to providing equal opportunity in all employment practices, including, but not limited to, selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, sexual orientation, religion, handicap or disability, pregnancy, service member status, citizenship status, or any other category protected by federal, state, or local law.

Additionally, we encourage all qualified applicants, including those with past arrest or conviction records, to apply. The Company participates in the E-Verify program in certain locations.