Quality Technician

Create value at TC Transcontinental.

At TC Transcontinental, we've got it made, and that's because of the expertise of our team.

We have been driving innovation since 1976.

With approximately 7400 employees, TC Transcontinental is a leader in flexible packaging in North America and in retail services in Canada, and is Canada's largest printer. The Corporation is also the leading Canadian French-language educational publishing group. Respect, teamwork, performance and innovation are the strong values held by the Corporation and its employees. TC Transcontinental's commitment to its stakeholders is to pursue its business activities in a responsible manner. We take care of our team, support each other and cultivate a sense of belonging for all.

When your actions lead to success:

• Monitor and improve the quality of manufactured products.
• Evaluate nonconforming product and customer complaints to determine proper disposition and resolution.
• Assist in discovering root cause and improving processes effecting product quality and the quality system.
• Perform testing and visual assessments of manufactured product in conformance to specifications.
• Exhibit good self-time management during peak and off-peak production schedule.
• Exhibit professionalism and cooperation in interactions with customers, suppliers, coworkers, production crews and other facility employees.
• Ensure that daily safety, housekeeping, and calibration checks are completed and standards followed.
• Understand and maintain proficiencies in tasks referenced in the employee training record for this position.
• Performs required testing and visual evaluations of product.
• Utilizes applicable quality system procedures.
• Assesses product quality and efficiently communicates quality levels to production crews.
• Understands and references all applicable quality system documentation.
• Assist in resolving product quality issues.
• Ensures proper analysis of all test results.
• Ensures all test equipment calibration and standardization is maintained at all times.
• Maintains positive interactions with all technical support as well as production crews.
• Assists in the training of new or inexperienced quality technicians.
• Uses statistical terms and tools as required.
• Documents and communicates results clearly and concisely via use of computer databases, report forms, laboratory notebooks, etc.
• Assures that systems, procedures, and documentation used are consistent with those outlined in our Quality System.
• Participates in test variation studies.
• Assists in product quality assessment studies as needed.
• Participates in teams and applicable training opportunities.
• Maintain Quality records and retain sample archives.
• Provide support throughout the facility, as needed and as time allows, supporting the business.
• Must be willing and able to work any and all shifts.
• Other duties as assigned.

When your expertise drives us:

• Ability to read and write.
• Ability to perform basic math using a calculator.
• Ability to use a computer to retrieve emails and other electronic information.
• Ability to read a tape measure.
• Ability to follow instructions.
• Good organizational skills and housekeeping skills.
• Good hand/eye coordination.
• Self-motivator: ability to work with limited supervision.

When benefits really help you live better:

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive-at work and at home. Our offerings include:

• Competitive compensation with performance-based incentives and retirement savings plans with company match
• Customizable group benefits including health, dental, life, disability, and travel insurance
• Paid time off
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities
• A dynamic, inclusive work environment where your voice matters and your growth is supported

EEO

TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.

We are also committed to providing an inclusive and barrier-free recruitment and work environment-promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact talent@tc.tc.

Send us your application. Create something with TC Transcontinental.