Business Test Analyst I

BlueCross BlueShield of South Carolina
life insurance, paid holidays, tuition assistance, 401(k)
United States, South Carolina, Columbia
Nov 20, 2024
Summary Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Description Job Purpose: Reviews and researches D9BLK report for medical deferrals. Responsible for reconciliation of mismatches between PBM/BCBSSC accumulators applied to deductible and/or OOP as indicated on the AMC6 workload and/or Summary History. Researches and works Out of Balances (OOB) for PBMs as reported. Reviews medical and pharmacy claims and customer service inquiries related to accumulators and resolves OOB for members. Logistics: This position is full-time (40 hours/week, 8 hours/day) Monday - Friday and is located onsite at 4101 Percival Road in Columbia, SC. A flexible work arrangement is possible once training is complete and performance standards are being met. What You'll Do: Prepare and review test data and test matrices for system changes. Develop test matrices to accurately reflect changes and details expected outcome. Execute test cases and evaluate test results for errors. Report problems through appropriate channels and suggests corrections for a successful implementation. Utilize internal and external software necessary to support testing and development of skills. Research and document system problems and assists in their resolution. Review and complete various daily reports to ensure system is performing as expected. Prepare written reports and analysis, including recommendations pertaining to system functionality. Utilize internal and external applications for technical research of system issues. Function as a liaison between the production operations areas, other area testers and Information Systems to facilitate communications. In addition, assist customers and testers with issues that arise both in production and during testing. To Qualify for This Position, You'll Need: A High School Diploma or equivalent. 2 years of experience working in related processing support systems. Basic business math skills. Strong verbal and written communication skills. Related systems support knowledge. Strong research and analytical skills. Attention to detail. Microsoft Office. *We Prefer* You to Have: A Bachelor's Degree in Business, Healthcare, Information Technology or other job-related field. Experience with DB2, TI TOOL, Access Database, Microsoft Excel and Quality Center. Experience with AMMS/medical/pharmacy claims. What Blue Can Do for You: Our comprehensive benefits package includes: 401(k) retirement savings plan with company match. Subsidized health plans and free vision coverage. Life insurance. Paid annual leave - the longer you work here, the more you earn. Nine paid holidays. On-site cafeterias and fitness centers in major locations. Wellness programs and a healthy lifestyle premium discount. Tuition assistance. Service recognition. What to Expect Next:** After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Some states have required notifications. Here's more information. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.