River Shop Specialist - Cashier

JOB SUMMARY:
Under direct supervision, this position is responsible for delivering exceptional customer service to all patrons, maintaining meticulous control over inventory, and efficiently processing transactions. Ensure the bookstore is well-organized and clean, and assist with various clerical tasks.

SPECIFIC DUTIES AND RESPONSIBILITIES:
Greet customers promptly and professionally Use proper etiquette when speaking with customers, whether in person, by telephone or by e-mail.
Inventory control of merchandise to be monitored and accounted for as assigned;
Process customer transactions at POS register in an efficient manner as assigned. Maintain a high level of accuracy regarding transactions of cash, checks, credit cards and accounts.
a) Perform well under high pressure/stress situations, especially during back-to-school rush period, buybacks and other College events.
* Maintain store appearance to high standards of cleanliness and organization;
* Process receipts and other data into the computer system;
* Perform closing cashier functions and balance register drawers as assigned;
* Complete filing and other basic clerical responsibilities;
* Complete other duties and responsibilities assigned by the Bookstore Operations Assistant Manager and the Bookstore Operations Manager.
* Complete all other duties and responsibilities as assigned.

QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:
* High diploma or the equivalent
* Proven work experience in cashiering; retail and/or food service experience is preferred;
* Proven computer experience in Microsoft Office to include data input experience;
* Strong business aptitude;
* Excellent verbal and written skills;
* Excellent customer service skills;
* Basic clerical skills to include typing, word processing, and filing;
* Good organizational and basic accounting skills;
* Ability to be detail oriented and perform accurately under pressure;
* Ability to work independently as well as with others and be self-motivated;
* Professional demeanor;
* As this position requires direct contact with college administrators, faculty, staff, general public and students on a regular basis, the ability to deal with all types of individuals via telephone and in-person is extremely important.

PHYSICAL DEMANDS:

This position requires an ability to sit, stand, walk, bend, lift, reach up, stoop, and carry items occasionally in excess of twenty-five (25) pounds. It also requires manual dexterity to operate standard office machines, such as, computer, cash register, copier, fax, calculator, telephone, and other equipment as necessary. IRSC expects its employees to follow proper safety standards while employed by the College.