Principal Agency Insurance Associate

The Principal Agency Insurance Associate will be responsible for monitoring insurance and related documents and making insurance disbursements for the Agency Finance portfolio of loans that are underwritten through Fannie Mae, Freddie Mac and Ginnie Mae (Government-Sponsored Enterprises or GSEs). This individual will also be responsible for providing information to both internal stakeholders (other LOBs) and external stakeholders (borrowers, insurance agents, third party providers, and the GSEs). Additionally, they will be responsible for identifying, researching, solving and/or responding to requests, inquiries and problematic situations in a timely manner.

Responsibilities:

• Follow-up with insurance agents and borrowers to obtain current proof of insurance

• Review insurance documentation to ensure adherence to GSE insurance requirements

• Perform follow-up on outstanding documents and exceptions to bring coverage into compliance

• Identify opportunities to improve processes to increase control and efficiency

• Perform analysis of blanket insurance policies and large borrower programs

• Review full insurance policies

• Draft and submit waivers to investors and master servicers

• Assist with the oversight of insurance monitoring and vendors

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 3 years of experience working in loan operations

• At least 2 years of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs)

Preferred Qualifications:

• Bachelor's Degree or Military Experience

• 3+ years of experience in commercial or small business banking operations

• 3+ years of experience with Government-Sponsored Enterprise (GSEs) backed multifamily loans

• 3+ years of experience processing insurance disbursements

• 3+ years of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

How our hybrid model works:

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

#CommOps #CREOps

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).