Case Manager, Bilingual, (English and Spanish), New York Ave Men's Shelter, Monday - Friday 2pm to 10pm On-Site

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our "promote from within" culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Compensation Package:

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  Salary, $52,000 a year (Non-Licensed), $55,000 a year (Licensed)

  
  
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  Medical, prescriptions, dental and vision insurance

  
  
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Professional development and training
• Tuition reimbursement
• Employee referral bonus program
• Flexible work arrangements
• Clinical supervision for licensed social workers and counselors

*Work is performed in an interior office environment within a Low Barrier Shelter.

JOB SUMMARY: The Bilingual Case Manager provides direct case management services to clients residing in the Low Barrier Shelter. The Bilingual Case Manager provides onsite case management services including creating individualized goals to assist clients to swifly exit the shelter, document client progress in the appropriate database within 48 hours, identify and address client barriers to housing and/or employment, connect clients to benefits, eligible housing resources and community referrals; work collaboratively with program team to increase positive shelter exits for shelter guests.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Interview clients for direct service needs and develop a case plan with the client including written short-term and long-term goals and Make referrals as needed.
• Conduct ongoing assessment of client needs and reevaluate goals with clients at regular.
• Facilitate daily crisis management, acting as a liaison between client and client's environment.
• Collaborate with other disciplines including substance abuse, legal, medical, educational, vocational, and mental health professionals, and other service providers.
• Make appropriate referrals for emotional, substance abuse, legal, medical, dental, educational recreational, vocational, employment, and housing.
• Create and maintain case records, including but not limited to legal documentation, assessments, case notes, case plans, service updates, court reports, medical reports, referrals, discharge summaries, visitation records, and educational information in designated databases such as the Homeless Maintenance Information System (HMIS), QuickBase and STEP within contract requirement timelines.
• Enhance the client environment by creating a hospitable and customer-oriented service.
• Complete reports and maintain statistical data, meet programmatic documentation, and other performance standards on an ongoing basis.
• Perform all other job-related duties as assigned.

EDUCATION and EXPERIENCE:

• Bachelor's degree in human services or a related field
  
  
  
  • If with a Social Work degree, Social Work licensure in the appropriate jurisdiction is required.
  • If with a Professional Counseling degree, Professional Counseling licensure in the appropriate jurisdiction is required.
  
  
  
  
• One (1) year of experience working with at-risk clients in direct services required (internship experience applicable).
• Experience working with clients who have a history of homelessness, addiction, and/or mental health issues. In some cases, 2 years of work experience in social services can be substituted with additional related certifications or a master's degree in human services or a related field.

SKILLS and COMPETENCIES:

• Excellent communication both verbal and written in English and Spanish.
• Ability to prepare clear, concise, and accurate reports, correspondence, and other job-related.
• Ability to analyze situations accurately, utilizing a variety of analytical techniques to make well-informed.