Coordinator of Facilities and Operations

Appalachian State University

United States, North Carolina, Boone

287 Rivers Street (Show on map)

Mar 21, 2025

Request to Recruit

Position Title	Coordinator of Facilities and Operations
Location	Boone, NC
Faculty Rank	No
Provide Rank
Position Number	070661
Department	University Recreation - 360000

Position Summary Information

Minimum Qualifications	Bachelor's Degree At least (1) year of full-time experience or (2) years as a Graduate Assistant with similar responsibilities. Experience leading and overseeing staff Possess a background in facility operations and management, facility scheduling, and event management. Possess strong organizational skills. Attention to detail, communication, and collaboration skills.
License/Certification Required	Maintain CPR/ AED, First-Aid, and Instructor Certifications in order to serve as an instructor for UREC.
Preferred Qualifications	Master's degree in a related area Practical experience as a facility supervisor and/or understanding of collegiate recreational facilities services. Experience providing student leadership development opportunities in a college recreation setting. Active involvement in higher education national organizations (NIRSA, NASPA, etc)
Essential Duties and Responsibilities	Facility Operations Responsible for the day-to-day operations of the UREC Facilities (Student Recreation Center, Quinn Recreation Center, and mt Mitchell) Coordinate the facility equipment needs including the setup, breakdown, and renting of equipment, etc. Review the UREC Facility Schedule on a daily basis. Ensure all classrooms and meeting spaces are set up appropriately and all other activity areas are set up appropriately for open recreation times. Work closely with the Assistant Director of Facilities and Operations to update the UREC website on a regular basis to notify patrons of upcoming events, facility closures, holiday closures, etc. Work closely with the Assistant Director of Facilities and Operations to develop and implement operational protocols for facility management services for events and rentals. Develop Standard Operating Procedures and Training Materials for Fusion Point-of-Sale Transactions, Activity Registrations, and Equipment Rentals. Assist the Assistant Director of Facilities and Operations with the identification and analysis of facility problems and recommend improvements including deferred maintenance, capital improvements, and long-range preventive maintenance. Student Experience Mentor students to develop and utilize skills to work with diverse student populations. Hold self, students, and staff members accountable to departmental expectations of creating a welcoming environment at UREC facilities. Advocate for the needs of all students. Maintain sensitivity to different perspectives and identities. Provide direction and resources to enhance students' experiences. Ensure quality in the participant experience related to entering facilities, using equipment, and engaging with student staff Student Development Directly responsible for the hiring, scheduling, training, mentorship, performance evaluations, and day-to-day supervision of approximately (40) Facility Supervisors, approximately (20) Operations Assistants, approximately (40) Front Desk Attendants, (4-6) Facilities and Operations Program Managers, and 2 Facilities and Operations Graduate Assistants. Provide daily, hands-on instruction and development opportunities for student staff through ongoing training, coaching, and performance evaluations. Design, coordinate, and lead training opportunities that focus on the growth and development of student self-awareness, leadership, and employability skill sets. Schedule and lead monthly training and development meetings for all student staff teams in the Facilities and Operations area. Schedule and lead weekly training and development meetings for all Program Managers and Graduate Assistants in the Facilities and Operations area. Actively engage in professional development opportunities to enhance the ability to work with students and colleagues. Teach CPR, AED, and First Aid classes for University Recreation Student Staff and App State community participants. Develop and coordinate staff appreciation initiatives in order to retain student employees and build a sense of belonging within the team. Fiscal Management Responsible for managing labor expenditures for Facility Supervisors, Operations Assistants, Front Desk Attendants and Program Managers, approximately $399,000. Approve weekly payroll for Facility Supervisors, Operations Assistants, Front Desk Attendants, Program Managers and Graduate Assistants in the Facilities and Operations area. Assist with the projections, expenditures, and monitoring of the other Facilities and Operations budgets, approximately 1.7 million. Risk Management Provide oversight for risk management related to all UREC Facilities Develop, coordinate and lead Risk Management and Safety training for Facilities and Operations student staff. Assist in the development and review of the Risk Management Plan. Conduct facility inspections, risk management audits, and monitor facility usage and equipment inventory to minimize loss. Ensure continuity in departmental and university business practices across Facilities Areas including managing student employee certifications, and compliance with FERPA and HIPAA regulations Serve as Administrator on Call on a rotational basis. Monitor Campus Recreation Facilities industry trends and recommend modifications to risk management policies and procedures. Departmental Leadership and Support Establish effective and positive rapport with program staff, university personnel, students, and University Recreation users. In conjunction with the University Recreation (UREC) Pro-Staff, participate, lead, and/or coordinate departmental initiatives including Fall Training, Fall and Spring Hiring Sessions, etc. Provide departmental and divisional support by participating in various hiring committees and Student Affairs events and initiatives. Participate in UREC Committees, Work Teams, and other areas within the department to advance departmental strategic goals and objectives. Continue professional development by involvement in professional organizations and participating in regular continuing education.
Type of Position	Full Time Position
Staff/Non-Faculty	Staff/Non-Faculty
Appointment Type	100%
Work Schedule/Hours	11:00am-8:00pm, Monday-Friday, some nights and weekends; ability to work occasional evenings, holidays, and weekends flexibly with regular weekday office hours. Availability to be on call. While a base work schedule will be established, shift times are v
Number of Hours Per Week	40
Number of Months Per Year	12
Mandatory Staff	Yes
Suggested Salary Range	$45,500
Physical Demands of Position	Reaching. Extending hand(s) and arm(s) in any direction., Standing. Particularly for sustained periods of time., Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another., Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling., Grasping. Applying pressure to an object with the fingers and palm., Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly., Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or opera, The worker is required to have visual acuity to operate motor vehicles and/or heavy equipment., The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard.) The worker is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes., The worker is subject to both environmental conditions. Activities occur inside and outside.

Posting Details Information

Posting Date	03/21/2025
Closing Date	04/30/2025
Open Until Filled	No
Evaluation of Applications Begins	03/24/2025
Proposed Date of Hire	07/01/2025
Special Instructions to Applicants	Please attach required documents: Cover Letter Resume List of 3 professional references with contact information
Search Chair Name	Eddie Simmons
Search Chair Email	simmnsed@appstate.edu
Quick Link	https://appstate.peopleadmin.com/postings/50201
Posting Number	201501611P