Temp/ Interim Divisional HR Manager (Temp to Permanent Possibility)

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

A. BASIC PURPOSE

The purpose of this position is to work to further the mission of The Salvation Army in regards to people-related matters impacting the organization, so that the goals and objectives of the Del Oro Division may be achieved and ensure that state laws/requirements and The Salvation Army policies/procedures are adhered to throughout the division. The Human Resources Manager (HRM) works closely with the Human Resources Director (HRD) to provide HR support, oversight and consultation to all divisional leadership, field officers and line managers regarding human resources functions and programs, including, recruitment, selection, orientation, leadership development and training, employee relations, human resources related policies and procedures, employment law, retention, compensation administration/internal equity, HRIS management reporting, OSHA/Worker's Compensation and benefits enrollment. HRM will provide support to divisional HR staff to ensure proper protocols and processes are being followed. The HRM will act as main point of contact for the HR department in the absence of the HR Director.

B. ESSENTIAL DUTIES AND RESPONSIBILITIES

The HRM must operate with the understanding that The Salvation Army is a Church whose leadership consists of ordained clergy with a commitment to evangelical principles and values. It is essential the HRM understand and support the mission of TSA and through interfacing with the ecclesiastical leadership of the Del Oro Division, assist in the application of values and principles consistent with established policy, practice and procedure to HR related business and legal issues.

1. Acts as an internal consultant to Corps administration on people and organizational issues and assists in the flow of communications related to Human Resources, on behalf of the HRD, to the corps, social service and program units, and Divisional Headquarters (DHQ) in the Del Oro Division. This would include but not be limited to, Salvation Army policy and procedures and state and federal laws, rules and regulations.
2. Keeps field officers and program managers informed as to changes in state and federal laws/requirements, current issues, and policies critical to HR function.
3. Provide guidance and advice relative to personnel policies and procedures and employment law to all centers of operation in the division.
4. Maintain regular contact with field officers and line managers through site visits, if necessary, in an effort assist them with HR matters as well as to understand their concerns, ideas and issues.
5. Respond in a timely manner, within reason, to all requests for information or reports. Provide metrics, analysis and feedback to management on organizational, managerial, and employee relations issues.
6. Assist in developing position descriptions when requested by all centers of operations in the division.
7. Work closely with Recruiter to create and prepare position postings for circulation as openings occur and provide recommendations to assist in recruitment to include on-line employment sites such as may be appropriate.
8. Ensure that complete, accurate and detailed personnel and benefits records and databases are maintained for all employees. Ensures all human resources records are protected and properly managed utilizing mandated HRIS management systems designed for these purposes.
9. Work closely with the Payroll Department to ensure payroll policy and procedures comply with Salvation Army policy and Wage and Hour laws and regulations.
10. Assists with the benefits administration process and benefits open enrollment on an annual basis and ensures that all locations are providing adequate benefits orientations, ensures that accurate employee deductions are entered in to payroll system.
11. Provides coaching and feedback on how to improve individual or organizational performance.
12. Perform and review Exit Interviews submitted from all centers of operation in the division and share with HRD when Exit Interviews contain information of concern.
13. Provide training for supervisors and employees in regard to HR related issues affecting the workplace and assure that necessary education and materials are supplied to Salvation Army Officers, managers and employees-workshops, manuals, employee handbooks, standardized reports.
14. Ensure 100% compliance with the California training requirement for Sexual Harassment training for supervisors and employee.
15. Responsible to assist with investigations regarding sexual harassment and discrimination which may include: witness interviews, drafting detailed investigative reports, assistance to managers in determining appropriate corrective action and the recommendation of remedial steps when appropriate.
16. Provide coaching and support to HR Coordinators and Recruiter.
17. Perform other duties as assigned by the HRD which relate to the activities and functions of the Human Resources Department.
18. Keep HRD informed of any escalating issues or situations that require additional review.

C. KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS

1. A Bachelors degree in Human Resources, Human Resources Law, Psychology, Education or Business is required.
2. PHR/SPHR or PHR-CA/SPHR-CA certification is preferred.
3. Three (3) or more years of effective Human Resources Management experience is required. Experience in a non-profit setting is desirable.
4. Recognized administrative and management skills on scale, i.e., experienced working with a multi-site employer.
5. The ability to work with the organizational leadership and corporate management on a wide range of personnel related issues and provide assistance to those directly involved in ministry-oriented activities within The Salvation Army to include its social service programs.
6. Demonstrated expertise in communications and interpersonal skills amongst diverse populations and cultural groups.
7. Must have a working knowledge of California labor laws, workers' compensation, health and welfare plans, salary administration and employee benefits.
8. This position is responsible for providing primary HR support to multiple locations. A customer-focused, consultative approach and the ability to establish strong working relationships are essential. The following are necessary for effective consultation:
9. a) Ability to present him/herself in a poised and professional manner
10. b) Ability to operate effectively in ambiguous situations;
11. c) Diplomatic; able to provide constructive, unbiased feedback to staff at all levels;
12. d) Must possess exceptional verbal and written communication and interpersonal skills;
13. e) Must be able to work proficiently with Microsoft Office software (MS Access, Excel, PowerPoint, Publisher and Word) and Lotus Notes.

A number of the duties associated with this position require handling items of a sensitive and thereby confidential nature involving the organization, its personnel and officers. The highest level of security must be maintained in addressing oral and written communications as well as the filing of correspondence so as to protect the integrity of all concerned.

D. PERSONAL CHARACTERISTICS

Need a high level of independence and initiative while working effectively as part of a team, therefor, the following personal characteristics are required:

1. The ability to function with a high level of independence and initiative while working effectively as part of a team.
2. High energy level, comfortable performing multifaceted projects in conjunction with day- to-day activities.
3. Superior interpersonal abilities. Ability to get along with diverse personalities, tactful, mature, flexible.
4. Good reasoning abilities. Sound judgment.
5. Good communication skills.
6. Resourceful and well organized.
7. Participative management style-advocate of team concept.
8. Ability to establish credibility and be decisive-but able to recognize and support the organization's preferences and priorities.
9. Results and people oriented but have sound judgment-ability to balance other business considerations. Service oriented, but assertive/persuasive.

E. CERTIFICATES, LICENSES, REGISTRATIONS

1. Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle
2. Must be 21 years or older.
3. Complete The Salvation Army Decision Driving course training

E. PHYSICAL REQUIREMENTS:

1. Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
2. Ability to grasp, push, and/or pull objects
3. Ability to reach overhead
4. Ability to operate telephone
5. Ability to lift up to 25 lbs.
6. Ability to operate a computer
7. Ability to process written, visual, and/or verbal information
8. Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

Dedicated - Devoted to a task or purpose with loyalty or integrity
Functional Expert - Considered a thought leader on a subject
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Team Player - Works well as a member of a group
Leader - Inspires teammates to follow them

Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Goal Completion - Inspired to perform well by the completion of tasks
Self-Starter - Inspired to perform without outside help

Bachelors of Human Resource Administration (preferred)

HP Cert Professional (preferred)
Driver's License (required)