Loan Compliance Analyst

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best Local Bank. Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together!

Summary:

Join our team as a Loan Compliance Analyst and play a pivotal role in safeguarding our lending operations. In this dynamic position, you'll provide expert guidance on local, state, and federal regulations, support strategic initiatives, and collaborate closely with production and servicing teams. You'll be at the forefront of compliance-conducting quality control reviews, analyzing trends, and implementing impactful training to drive continuous improvement. If you have a strong grasp of mortgage lending regulations, a sharp eye for detail, and a drive to make a difference this could be the perfect role for you! This role is based out of our Executive Offices in Holyoke, MA and can be on-site or hybrid (2 days on-site).

Essential Duties and Responsibilities:

• Ensure accuracy by collecting and validating HMDA data in the loan origination system.
• Lead the charge on HMDA LAR accuracy checks and annual submissions.
• Conduct quality control reviews on both originated and non-originated loans-pre-funding and post-closing.
• Analyze CIP exception reports monthly and implement updates to maintain compliance.
• Spot trends and errors through detailed reviews and drive corrective training initiatives.
• Investigate red flags in loan files to ensure clean, compliant submissions.
• Collaborate cross-functionally with Production and Servicing teams to provide expert compliance guidance.
• Act as a subject matter expert during strategic project development and implementation.
• Stay ahead of the curve by monitoring regulatory changes and helping integrate new requirements.
• Support audits-internal and external-and assist in resolving findings with actionable solutions.
• Maintain and update Consumer Lending reports, procedures, and forms for accuracy and compliance.
• Assist with loan purchase reviews for the Secondary Market Department
• Manage updates to Indexes and Disclosures on a weekly, monthly, and annual basis.
• Other duties as assigned.

Education and Experience:

• Associates degree or equivalent from two-year college or technical school
• Minimum of two years related experience and/or training

Skills Required:

• Strong communication skills - able to express ideas clearly in both written and verbal formats
• Collaborative mindset - thrives in team environments and builds positive working relationships
• Detail-oriented and organized - manages tasks efficiently and ensures accuracy in all work
• Understanding of consumer lending - familiarity with lending products, services, and processes
• Ability to simplify complexity - explains loan policies and compliance terms in a clear, accessible way
• Knowledge of lending regulations - including Regulation Z, ECOA, CRA, HMDA, and FHA/VA guidelines
• Analytical thinker - uses data and insights to identify trends, solve problems, and improve processes
• Adaptable and self-motivated - works well independently and navigates complex systems with ease
• Project management skills - able to juggle multiple priorities and meet deadlines effectively
• Tech-savvy - comfortable using Microsoft Office Suite and learning new systems as needed

Computer/Technical Skills:

Work Environment and Physical Demands:

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak. The associate is frequently required to reach, walk, stoop, crouch. The associate is occasionally required to stand, lift, bend, drive and travel.