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Student Services Analyst (Academic Advisement) (Two Positions)

Maricopa Community College district
long term disability, tuition reimbursement, remote work
United States, Arizona, Scottsdale
Nov 08, 2024


Student Services Analyst (Academic Advisement) (Two Positions)

Job ID: 319735
Location: Scottsdale Community College
Full/Part Time: Full Time
Regular/Temporary: Regular

Hiring Salary Range

$50,617.00 - $65,801.50/annually, DOE

Grade

114

Work Schedule

Monday - Friday, 8am - 5pm; some evenings and weekends may be required
Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa
  • Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
  • Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
  • One of the largest community college systems in the country
  • 2020 Healthy Arizona Worksites Program recipient
  • Named 19th Best Employer for Women by Forbes
  • 2019 No. 42 in Arizona's Best Employers


Campus Statement

Scottsdale Community College (SCC) is proud to be the only two-year public higher education institution located on Native American land. As one of the 10 Maricopa Community Colleges, SCC currently serves more than 7,000 full and part-time students each semester from its surrounding communities, including the cities of Scottsdale, Fountain Hills, Phoenix, and the Salt River Pima - Maricopa Indian Community.

We are seeking to attract academically and culturally diverse staff and faculty who possess a strong commitment to teaching, learning, and student success. We encourage all in our college community to contribute to and shape the direction of SCC's social justice, inclusivity, and equity strategies.

At SCC we are proud of our reputation as an innovative college that is focused on student success. Come join us in our desire to improve the quality of life in our communities by providing challenging, supportive, and engaging learning experiences.

https://www.google.com/url?q=https://youtu.be/ZhfQqH5r9AA&source=gmail&ust=1698853793455000&usg=AOvVaw2qkvzAjcqXA01Hs3Ti_WsF" href="https://apptrkr.com/get_redirect.php?id=5024181&targetURL=https://youtu.be/ZhfQqH5r9AA" rel="noopener nofollow noreferrer" target="_blank"> SCC Wins the 2022 Sterling Award
https://www.google.com/url?q=https://www.maricopa.edu/about/institutional-data/fast-facts&source=gmail&ust=1698853793455000&usg=AOvVaw3C20uSkqpJuKdzF3_hAVLJ" href="https://apptrkr.com/get_redirect.php?id=5024181&targetURL=https://www.maricopa.edu/about/institutional-data/fast-facts" rel="noopener nofollow noreferrer" target="_blank"> MCCCD Fast Facts

Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options:
  • 20 paid observed holidays
  • Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
  • Paid vacation, sick, and personal time
  • Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
  • Annual professional development growth funding
  • Tuition reimbursement for employees and dependents
  • Flexible work schedules
  • Maricopa Employee Health & Wellness Program:
    • Sight-On-Site Eye Care Services
    • Diabetes Empowerment Education Program
    • Mobile On-site Mammography Screenings
    • Employee Assistance Program (EAP)
    • Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
    • Pre-Retirement Events
  • Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
  • 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)


Job Summary

Scottsdale Community College (SCC) is seeking a full-time Student Services Analyst in Academic Advisement. This position coordinates, administers, and implements student academic advisement programs by providing operational planning, program management and evaluation, and direct student service delivery, which includes providing educational planning, problem resolution, and technical assistance to students.

To best serve the students, department, and college, this position requires a physical presence on campus, with the possibility of partial remote work depending on business needs.

Please read the "How to Apply" section to avoid incomplete application materials.

Travel to campus during the interview/selection process will be at the candidate's own expense.

Essential Functions

50% - Provides professional-level end-to-end academic advising to a caseload of students, to support student learning, persistence, and degree completion. Provides one-to-one and group academic advising to ensure ongoing successful progress to graduation. Provides advice and guidance to students on goal setting, decision making, transfer pathways, and support services. Monitors progress toward certificate/degree using PeopleSoft progress reports and other technologies. Identifies academic options including extracurricular activities, study abroad program(s), research, and internships. Provides ongoing, proactive follow up to ensure student learning and progress outcomes are met.

30% - Facilitates activities related to the Guided Pathways framework and the case management approach to program advisement. Works collaboratively and collegially with academic units, faculty, and student services throughout the college and across the district to improve and advance the role of advisement in student success. Acts as college/department liaison to current and prospective students, faculty, staff, and external groups on issues related to academic advising and success. Serve as a member of the college Guided Pathways Steering Committee and other SCC committees. Interprets and explains College and Maricopa Community College District policies and procedures. Supervises and provides work direction to undergraduate student workers as needed. Handles immediate or sensitive issues requiring confidentiality.

10% - Researches and applies best practices aligned with National Academic Advising Assocciation (NACADA) professional standards. Initiates projects related to student learning, success, and retention. Participate in College outreach, recruitment, and retention events. Prepares and presents at new student orientations and information sessions for current and prospective students.

10% - Develops and assesses student learning outcomes. Conducts assessments. Analyzes and maintains program data to gauge student learning and success, as well as program effectiveness. Other duties as assigned.

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution and two (2) years full-time equivalent of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.

OR

Associate's Degree from a regionally accredited institution and four (4) years full-time equivalent years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.

OR

High School Diploma/GED and six (6) years full-time equivalent years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.

Desired Qualifications
A. Master's Degree in Academic Advising, Education, Counseling, Sociology, any Liberal Arts or Social Sciences disciplineB. One (1) or more years of experience providing academic or career advising in a college or university settingC. Two (2) or more years of demonstrated experience collaborating with facultyD. Experience using and maintaining online student databases and technology platforms (i.e. SIS, PeopleSoft, Banner) and using technology to support academic advising/career advising/student success/student learning.E. Effective written communication skills (as evidenced by application materials)

Special Working Conditions
  • Travel to campus during the interview/selection process will be at the candidate's own expense.
  • Will be required to travel or be assigned to other MCCCD locations.
  • May be required to work evenings and weekends.
  • May require prolonged periods of sitting and viewing a computer screen.
  • May be required to lift or carry up to 25 lbs.
  • This position requires a physical presence on campus with possible partial remote work depending on business needs to best serve the students, department, and college.


How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.
  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Indicate whether former or current employment is Full-Time or;
  • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
  • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
  • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.


Applicants who currently work for any of the MCCCD campuses/locations should utilize their HCM Employee Self Service page to apply for jobs by logging in to HCM and clicking on Navigator / Menu / Self Service / Recruiting / Careers. For instructions on how to apply, go to HCM Internal Applicants Quick Reference Guide .

At this time, Scottsdale Community College does not provide Visa Sponsorship.

Travel to campus during the interview/selection process will be at the candidate's own expense.



    Posting Close Date

    Open until filled

    First Review: February 28, 2024

    Applications received after the review date may not be screened

    EEO, Title IX, & Clery Act

    Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

    Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

    The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

    The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

    To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=319735&PostingSeq=1

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