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Quality Improvement Abstractor

Spectraforce Technologies

United States, North Carolina, Raleigh

500 West Peace Street (Show on map)

Nov 13, 2026

Position Title: Quality Improvement Abstractor

Work Location: Remote-NC

Assignment Duration: 7 months with possibility of extension

Shift: Training 2-week course: M-F 8am-5pm EST - disclose any time off on resume and during interview

Working schedule M-F 8am-5pm EST -No OT

Job Description:

Lead data collection and abstraction for company quality measures, including HEDIS, CMS, CHIPRA and/or any other custom measurements.

Walk me through the day to day responsibilities of this the role and a description of the project (Outside of Workday JD):

Assist with retrieval of medical records.
Works with the HEDIS Ops and Risk Adjustment teams to collect member records by contacting providers and placing collected records into database utilized
Required to handle a high-volume (40-50 per day) of inbound and outbound calls with provider offices
Continued follow up on requested medical records until obtained
Excellent documentation of research and contact information
Labeling records with appropriate naming convention
Loading medical records to abstraction database

Describe the performance expectations/metrics for this individual and their team:

TBD, but likely 40 - 50 calls/faxes per day

Candidate Requirements
Education/Certification	Required: Required: Associate Degree RN - NC or Compact state license	Preferred: Bachelor degree preferred
Licensure	Required: LPN - NC	Preferred: RN - NC or Compact state license
Years of experience required: * Minimum 4 years of nursing experience (active RN required) * At least 1 year of experience in medical record review, quality improvement, or related administrative clinical work, call center Disqualifiers: * No active RN/LPN license or lapsed/expired license * Lack of experience with medical record systems or electronic documentation * Inability to commit to full-time schedule during the contract period * Limited computer proficiency (unable to navigate Excel or complete required computer testing) * Refusal or inability to be on camera for required training and testing Additional qualities to look for: * Strong organizational skills and attention to detail * Ability to handle a high-volume workload under tight timelines * Professional communication and follow-up skills with provider offices * Reliability and accountability in meeting daily call/fax and documentation expectations
Top 3 must-have hard skills stack-ranked by importance	1	Medical record retrieval and documentation accuracy (critical for data integrity)
2	Strong computer skills (Excel, medical record software, and ability to pass computer testing)
3	Effective provider communication (handling high call/fax volume with professionalism)