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Desktop Support Technician II

Spectraforce Technologies
United States, Connecticut, Bloomfield
Nov 13, 2026
Job Title - Desktop Support Technician II Location - Bloomfield, CT, 06002 Duration - 2.5 months (Temp to hire) Position summary Our client is seeking a Warehouse Technician to work onsite in Bloomfield, CT. The role supports ongoing PC and hardware refresh and decommissioning in a detail-oriented IT depot. Daily work covers receiving, wiping, configuring, and shipping equipment, the asset return shipping process, and updating asset records in ServiceNow. The technician must be able to work unsupervised, stay well organized, and remain flexible as priorities shift. Responsibilities Receive incoming equipment and returned assets at the depot. Wipe and configure machines as part of the PC refresh process. Assist with shipping outgoing materials for asset returns. Create shipping and return shipping labels, and enter the label data into the collection ticket. Stage boxes and move them to the FedEx and UPS pickup area. Take packages to carrier drop-off and route them to the correct area for distribution. Assist with disposal and recycling of returned boxes. Assist with coordinating e-waste disposals and pickups. Monitor inventory levels of shipping supplies. Update asset records in ServiceNow (ITSM and CMDB) accurately and on time. Help maintain a clean and safe working environment. Qualifications Top three must-haves Able to work unsupervised, well organized, and flexible. Comfortable with inventory and asset control, and disciplined in shipping and receiving. Dependable execution of documented procedures, with accurate ITSM system and CMDB updates. Experience 1-3 years of relevant experience. Experience with PC refresh or working in a detail-oriented IT depot. Working conditions Onsite every weekday in Bloomfield, CT. Immediate availability. Ideal candidate The ideal candidate is a prompt, detail-oriented, and productive technician who follows SOPs and keeps asset records timely and accurate. They shift quickly between multiple machines and tasks, and they communicate blockers right away to keep the work moving. Screening and knockout questions Please make sure this is in the summary on the top of the resume. Are you immediately available? Tell us about your experience with PC refresh and/or working in a detail-oriented IT depot. Can you be onsite each weekday to handle receiving, wiping, configuring, shipping, and updating asset records in ServiceNow?