New 
Customer Service Representative
 QPS Employment Group | |
20.00
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vision insurance, 401(k)
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| 3135 Wiley Boulevard Southwest (Show on map) | |
 Nov 13, 2026 | |
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Position Title: Customer Service Representative
Wage: $20.00/hour starting Shift: 1st Hours: 8:00am-4:30pm Monday-Friday Join a growing, family-owned company in Cedar Rapids, IA as a Customer Service & Administrative Support Specialist! Enjoy a Monday to Friday, 8am to 4:30pm schedule, starting at $20 per hour. Great potential to hire opportunity for someone organized, dependable, and looking to grow! Customer Service Representative Responsibilities include but are not limited to: - Answer incoming calls and assist customers professionally - Process billing, invoicing, and data entry accurately - Maintain customer records, files, and databases - Use Microsoft Excel, Word, and Outlook for daily office tasks - Provide administrative support to various departments - Communicate with customers, vendors, and team members - Assist with daily office operations and changing priorities - Maintain confidentiality and accuracy of company information Customer Service Representative Requirements: - High school diploma or equivalent required - Previous customer service or administrative experience preferred - Proficiency in Microsoft Office, including Excel and Word - Strong communication, organization, and multitasking skills - Excellent attention to detail and accuracy - Ability to adapt quickly and learn new responsibilities - Valid driver's license and reliable transportation required - Dependable with excellent attendance and a professional attitude - Ability to sit for extended periods and occasionally lift up to 20 pounds - Business casual attire required Benefits: - Health, dental, and vision insurance available after 520 hours - 401(k) available after 1,080 hours (no company match) - Opportunity to grow within a small, family-owned company - Overtime may be required based on business needs IND091 QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the United States. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment. Hiring immediately! Why Work with QPS? - Access to sought-after positions with leading employers - Dedicated placement specialists who will guide you through every step of the job search process Best of all, our job matching and resume assistance services are 100% free to job seekers! We will never ask you to pay a fee. Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and schedule candidates efficiently. All information collected through this process is used solely for employment purposes and is handled securely in accordance with our privacy policy. We are proud to be an equal opportunity employer. | |