Freight Clerk

Primary Purpose
The primary purpose of this position is to coordinate the accurate and timely shipment of finished goods to customers while ensuring all required quality, inventory, and shipping procedures are completed prior to shipment. This role serves as a key point of coordination between Shipping, Production, Inventory, Customer Service, and other operational teams to ensure orders are shipped accurately, on time, and in compliance with company standards.

Key Responsibilities
Coordinate daily shipping activities to ensure customer orders are processed, staged, and shipped accurately and on schedule.
Verify product quality, packaging, and shipment documentation prior to loading and shipment.
Ensure shipping personnel consistently follow established procedures for staging, scanning, loading, and shipping customer orders.
Monitor freight scanning systems and work with internal support teams to troubleshoot and resolve system or transaction issues.
Maintain accurate shipping records and documentation, including packing lists, shipment paperwork, and invoicing support documentation.
Communicate shipment status, delays, and order concerns with internal stakeholders and support teams.
Identify and address shipping bottlenecks, process inefficiencies, and downtime causes that impact customer deliveries.
Support inventory accuracy by ensuring all shipments are properly scanned and transacted within company systems.
Develop, update, and maintain standard work and operating procedures as processes evolve.
Coordinate effectively with Production, Inventory, Warehouse, Customer Service, and Logistics teams to resolve issues and support operational goals.
Train and support employees on shipping procedures, systems, quality expectations, and best practices.
Maintain organized shipping, staging, and documentation areas.
Provide support and coverage for other shipping and packing functions as needed.
Demonstrate sound judgment, professionalism, and independent decision-making while operating with minimal supervision.
Promote a safe work environment by adhering to all safety policies and procedures.

Qualifications
Strong organizational, analytical, and problem-solving skills.
Ability to prioritize multiple tasks and manage changing priorities in a fast-paced manufacturing environment.
Effective verbal and written communication skills.
Proficiency with computer systems, inventory management software, scanning technology, and Microsoft Office applications.
Ability to read and interpret shipping documentation and inventory records.
Ability to investigate and resolve shipment, inventory, and transaction discrepancies.
Strong attention to detail and commitment to accuracy.
Ability to work independently and collaboratively within a team environment.
Previous experience in shipping, logistics, warehouse operations, inventory control, manufacturing, or a related field preferred.
High school diploma or equivalent required.

Experience & Knowledge
Working knowledge of shipping, inventory control, warehouse operations, and material flow processes.
Experience utilizing ERP systems, inventory management software, and scanning technology preferred.
Understanding of freight, transportation, and shipment documentation processes.
Experience coordinating cross-functional activities and resolving operational issues is preferred.

Physical Requirements
Ability to stand and walk for extended periods throughout the workday.
Frequent bending, reaching, twisting, and lifting of materials up to 30 pounds.
Manual dexterity and hand-eye coordination required.
Ability to safely work in a manufacturing and warehouse environment.

Working Conditions
Regular exposure to a manufacturing and warehouse environment, including varying temperatures, dust, noise, and moving equipment.
Must be able to work in temperatures exceeding 95F during summer months.
Overtime may be required based on business needs.

Safety Responsibilities
Follow all established safety policies, procedures, and work practices.
Wear required personal protective equipment (PPE) at all times.
Immediately report safety concerns, hazards, incidents, and near misses.
Participate actively in safety initiatives and continuous improvement efforts.

Additional Information
This position may be assigned additional duties and responsibilities as business needs require. Reliable attendance and punctuality are essential functions of this role.