Senior AP Payments Operations Analyst

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

• renewables and energy services
• engineering and design
• construction and facility services

To get where we're going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The Opportunity with McKinstry

We are currently seeking a Senior AP Payments Operations Analyst to join our Finance and Accounting team in Seattle, WA. This role is responsible for owning Accounts Payable payment operations, AP aging performance, credit card program strategy, and operational issue resolution to ensure timely payments, strong financial controls, effective working capital management, and exceptional stakeholder experience. Partners across Finance, Treasury, Procurement, and the business to improve operational performance, resolve complex issues, and drive continuous improvement across the Bill-to-Pay process. Additional responsibilities may include:

Payment Operations Leadership

• Own payment operations performance, disbursement execution, AP aging health, and payment risk management.
• Ensure supplier payments are accurate, timely, compliant, and supported by effective controls.
• Serve as the escalation point for complex payment issues, exceptions, and vendor disputes, driving resolution with minimal leadership intervention.
• Partner with Treasury on payment planning, cash requirements, and disbursement execution.
• Monitor payment performance, working capital impacts, and disbursement trends, recommending actions that improve cash management, service levels, and operational efficiency.

Vendor & Business Partner Management

• Lead resolution of vendor payment issues, escalations, and cross-functional operational challenges to ensure timely, accurate outcomes and a positive stakeholder experience.
• Partner across Accounts Payable, Procurement, Treasury, Finance, and business teams to remove process barriers, strengthen service delivery, and improve end-to-end payment operations.
• Coordinate effectively across AP functions to drive quick issue resolution, clear ownership, and timely escalation of complex matters.
• Promote AP as a high-performing service organization through responsive communication, strong stakeholder partnership, and proactive problem solving.
• Identify recurring issues and implement sustainable solutions that improve efficiency, reduce risk, and enhance the experience of vendors and internal customers.

Operational Performance & Analytics

• Own AP aging review, payment performance reporting, and operational metrics.
• Analyze trends, risks, and performance gaps and provide actionable recommendations to leadership.
• Support month-end close activities related to payments, disbursements, and AP operations.
• Provide visibility into operational performance, risks, and continuous improvement opportunities.

Continuous Improvement & Process Excellence

• Lead initiatives that improve efficiency, strengthen controls, reduce cycle times, and enhance stakeholder experience.
• Simplify processes, eliminate recurring escalations, and improve end-to-end operational effectiveness.
• Develop and maintain standards, documentation, reporting, and best practices that support scalable operations.
• Champion continuous improvement and operational excellence across the Bill-to-Pay process.

Credit Card Program Strategy & Performance

• Lead the corporate credit card program to maximize rebates, strengthen controls, and improve the employee experience.
• Partner across Finance, Treasury, Procurement, and the business to increase adoption, optimize spend, and deliver measurable program value.
• Monitor performance, compliance, and spending trends and implement improvements that enhance efficiency and reduce risk.
• Serve as the primary point of contact for card program governance, support, and issue resolution.

Leadership & Team Development

• Serve as a delegated leader for day-to-day operational decisions and execution.
• Mentor, coach, and develop team members to build capability, accountability, and operational knowledge.
• Provide guidance, prioritization, and subject matter expertise to AP staff and business partners.
• Promote knowledge sharing, collaboration, and a culture of continuous improvement.
• Acts as the operational delegate for the Senior Manager, providing day-to-day leadership, prioritization and decision support across payment operations as needed.

What You Need to Succeed at McKinstry:

Education & Experience

• Bachelor's degree in Accounting, Finance, Business, or related field.
• 5+ years of experience in Accounts Payable, Payment Operations, Accounting Operations, or Shared Services.
• Experience leading payment operations, vendor escalations, reporting, and process improvements in a high-volume environment.
• Proven ability to influence stakeholders, resolve issues independently, and lead projects or workstreams.

Functional Expertise

• Strong knowledge of AP payments, disbursements, reconciliations, payment holds, and issue resolution.
• Experience with AP aging, KPIs, operational reporting, and performance analysis.
• Familiarity with credit card program administration, controls, and compliance.
• Understanding of month-end close and AP subledger processes.

Systems & Business Process Knowledge

• Experience with ERP systems such as D365, Acumatica, Oracle, SAP, or Workday.
• Advanced Excel and reporting skills.
• Experience with payment platforms, banking portals, or treasury systems preferred.

Leadership & Professional Skills

• Demonstrated ownership, sound judgment, and accountability.
• Strong communication, stakeholder management, and cross-functional collaboration skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Trusted advisor and coach with a track record of driving operational results and continuous improvement.
• Proven ability to lead through influence and assume increasing responsibility across the Bill-to-Pay function.

PeopleFirst Benefits

When it comes to the basics, we have you covered:

• Competitive pay
• 401(k) with employer match and profit-sharing plan
• Paid time off and holidays
• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

• Family formation benefits, including adoption and IVF assistance
• Up to 16 weeks paid parental leave
• Transgender inclusive benefits
• Commuter benefits
• Pet insurance
• "Building Good" paid community service time
• Learning and advancement opportunities via McKinstry University
• McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

If you're driven by our vision to build a thriving planet together, McKinstry is the place to build your career.

The pay range for this position is $23.15 - $36.30 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is considered non-exempt and will be paid hourly. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location.

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

McKinstry is a drug-free workplace. Employment iscontingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.

#LI-MD1