Civil Service Permanent Full-Time
11/23/2026 11:59 PM Eastern
charlene.keeney@lebanoncountypa.gov
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THE POSITION
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Make a real difference in the lives of older adults as a Aging Care Manager 2 with the Lebanon County Area Agency on Aging. In this important role, you will help protect vulnerable individuals by assessing their needs, coordinating services, and responding to reports of abuse, neglect, exploitation, or abandonment. Every day brings a new opportunity to support safety, dignity, and independence. Join a team that is committed to improving the well-being of communities across Pennsylvania.
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DESCRIPTION OF WORK
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As the primary Aging Care Manager 2, you will investigate reports of possible abuse, neglect, exploitation, or abandonment involving older adults and connect individuals with needed services and supports. This role requires assessing consumer needs, coordinating service plans, and following established regulations and procedures for protective services. As an Aging Care Manager 2, you will perform the following duties:
- Report Investigation: Receive and investigate referrals concerning older adults who may need protective services
- Needs Assessment: Evaluate consumer situations and identify services, resources, and supports that promote safety and well-being
- Service Planning: Develop and coordinate individualized service plans that address identified needs and risks
- Case Coordination: Work with consumers, service providers, and community resources to implement protective service plans
- Regulatory Compliance: Follow state policies, procedures, and certification requirements when conducting protective service investigations
- On-Call Response: Handle protective service referrals outside normal business hours during assigned on-call periods
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
- Telework: You will not have the option to telework in this position.
- Salary: In some cases, the starting salary may be non-negotiable. On call pay is $275 per week + an additional $50 if the week has a holiday in it.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
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REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
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QUALIFICATIONS Minimum Experience and Training Requirements:
- Six months as an Aging Care Manager 1 or a County Caseworker 1; (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) or
- Successful completion of the County Social Casework Intern program: or
- Six months of professional human services or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or
- An equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions
Legal Requirement:
- A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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Commonwealth Of Pennsylvania
$47,932.21 Annually
benefit packages are determined by the county and may vary. please contact the applicable county human resource office directly to inquire about a specific benefit package.
Nov 10, 2026