New

LTSS Service Care Manager

Spectraforce Technologies

United States, Florida, Orlando

Nov 09, 2026

Title: LTSS Service Care Manager

Duration: 06 Months - Possible extension or conversion

Location: Florida - Orange County - it is region E-7 (must be able to cover the entire region) will primarily be supporting Orange County

Mon-Fri 8A-5PM

Will be in the field 80-90% of the time.

Position Purpose:

Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

This role is remote but also requires field work - while allows for a self-made independent role.
They can build and schedule their meetings throughout the week.
Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver's license.
Managing a case load for healthcare members with long term care needs.
Geriatric long term care
Member assessments and notes.
Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.
Monitor delivery of services and follow-up with members, caregivers, or provider s through in person visits and telephonic contact
Authorize and coordinate referral for services.
Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care.
Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!
Assist member with filing and resolving complaints and appeals.

Candidate Requirements
Education/Certification	Required: *Requires a Bachelor's degree and 2 (case management experience) - 4 years of related experience. (Bachelors Degree should be within the realm of Healthcare)* - Psychology, Sociology, etc. Field experience would need to be long term to have the team consider someone that does not have a degree within the space they are looking for.**	Preferred: n/a
Licensure	Required: Valid driver's license	Preferred: n/a
Years of experience required Disqualifiers Best vs. average Performance indicators	Must haves: 2+ years of Care Management experience (field experience is a must) Home Health Experience Long Term Care Medicaid experience Medicaid / Medicare experience Need to see experience being able to manage high case load - Caseloads of 50,60,70 members who are 65 years of age and above team is not looking for pediatric experience Experience with electronic medical health records Nice to haves: Discharge Planning Disqualifiers: Not having field experience Not having previous experience with high caseloads Not at least meeting 40 WPM on typing test Performance indicators: Bilingual always preferred - req will indicate if Bilingual is required via the notes section
Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection	1	2 years of field case management
2	Technology Savy
3	Must be able to look at calendar and manage time - ensuring enough time for documentation

Position is offered by a no fee agency.