Benefits Analyst|9216

Job Description:

Leave of absence Experience Required:

Process Leave Requests: Handle intake, eligibility verification, and tracking for medical, personal, parental, military, and disability leaves.

Ensure Legal Compliance: Administer and monitor leaves in line with federal, state, and local regulations such as the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), and state-specific paid family leave laws.

Manage Case Documentation: Send out required notices, collect medical certifications, track intermittent or reduced schedule leaves, and maintain confidential employee files.

Coordinate Return to Work: Support smooth transitions back to the workplace, including facilitating the interactive process for reasonable accommodations and modified work schedules

Collaborate Across Teams: Partner with payroll, benefits, department managers, and external leave vendors to coordinate pay continuity, disability benefits, and operational coverage.

Advise & Support: Guide employees and leadership through leave policies, benefit interactions (such as paid time off or short/long-term disability), and expected timelines with empathy and clarity

State Agency Filings: Complete and submit all mandatory statutory documentation to the California EDD Voluntary Plan Group, including Report of Voluntary Plan Disability Claim (DE 2523) and Voluntary Plan Family Leave Claim (DE 2523F)

Canada: Payroll & Benefits Coordination: Work with Payroll and Benefits teams to handle Record of Employment (ROE) updates, EI (Employment Insurance) sickness benefits coordination, benefit premium deductions, and timecard coding

Mexico: IMSS Coordination: Coordinate claims, disability certificates (incapacidades), and documentation with the Mexican Social Security Institute (Instituto Mexicano del Seguro Social, IMSS). Partner with local payroll and in-country HR teams to ensure accurate salary adjustments, IMSS subsidy calculations, and benefit continuations during time off.

Principal Duties and Responsibilities:

• Experience managing leaves in the US and Canada
• 2-3 yrs experience customer/employee inquiry management
• Advanced communication skills- be comfortable to communicate complex leave regulations
• 2-3 yrs Intermediate to advanced understanding of US healthcare and absence management landscape

• Bachelor's degree and 2+ years of Benefits, Human Resources, Finance, or related work experience.
  
  OR
• Associate's degree and 4+ years of Benefits, Human Resources, Finance, or related work experience.
  
  OR
• High School Diploma or equivalent and 6+ years of Benefits, Human Resources, Finance, or related work experience.
• *Completed advanced degrees in a relevant field may be substituted for up to two years (Master's = one year, Doctorate = two years) of work experience.