Quality Assurance Process Technician

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

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Moog's Industrial Group specializes in developing custom hydraulic and electromechanical precision motion control solutions. Our current customer base includes mechanical feedback servo valves and electro-mechanical solutions, flight simulation, oil and gas exploration.

Process Quality Technician - Technical Operations

Moog Industrial Group in East Aurora, New York is looking for a hands-on Process Quality Technician who drives day-to-day problem solving and process improvement across machining, assembly and test. You will influence cross-functional teams to identify and fix product and process issues, run experiments, and perform complex inspections. This role emphasizes independent initiative, leading by influence, and strong meeting facilitation to take problems from identification to robust corrective actions.

You'll be a go-to person who turns recurring defects and process variation into permanent, verified solutions. If you enjoy hands-on technical work, running experiments, and bringing people together to solve tough problems, this role offers autonomy and real impact across the product line.

To be considered for this role, here's what you'll typically need to bring with you....

• Associate degree in Mechanical Technology or equivalent; additional Electrical Technology training/experience preferred.
• Minimum 5 years' experience in the machining, assembly and test of electromechanical products arena.
• Proven experience with complex inspection, audits, and cross-functional problem solving.
• Formal Six Sigma training is a plus (Green Belt).
• AS9102 FAI experience is a plus.

As a Process Quality Technician, you will....

• Acting as the Facilitator of MFB's CARB (Corrective Action Review Board), you will help resolve process and component problems using structured problem-solving activities.
• Facilitate and drive root-cause investigations using 8D methodology and Lean tools (Tiered Management, Andon response, MRB/CARB support).
• Design, execute and support experiments in machining, assembly and test to verify causes and solutions.
• Perform complex inspection and measurements to assess conformity, feature variation and the impact on performance.
• Audit processes and systems to determine process capability, operator variation, training effectiveness and compliance with procedures.
• Document, track and communicate investigation results, corrective actions and verification activities.
• Facilitate cross-functional problem-solving meetings, CAPA reviews and decision sessions-building alignment and action without direct authority.

• Structured problem solving: 8D, root-cause analysis, DOE basics to support experiments.
• Metrology & inspection expertise: detailed part inspection, GD&T interpretation, use of advanced measuring equipment.
• Process capability analysis and audit techniques (process capability indices, control charts, operator variation assessment).
• Lean Manufacturing practices: Tiered Management, Andon, MRB/CARB processes.
• Basic project management: planning experiments, tracking actions, reporting status.

How We Care for You:

• Financial Rewards: great compensation package, bonus opportunities, 401k matching, and the ability to participate in Employee Stock Purchase Plan (select locations), Flexible Spending and Health Savings Accounts.
• Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance.
• Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.
• Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs.
• Culture: Warm, respectful, family-like environment driven by our 12 core values. Multiple Employee Resource Groups led by our employees, open and welcoming to all.

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Salary Range Transparency:

Salary Range Disclaimer

The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits.

This position requires access to U.S. export-controlled information.

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