Administrative Assistant - Food & Beverage

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

About Hard Rock Hotel

Join the band and deliver show-stopping service at one of the coolest hotels on the planet, designed as a rock star's mansion.

What We're Looking For:

We're searching for an organized and resourceful Administrative Assistant who thrives in a fast-paced hospitality environment and loves being the backbone of operational success. In this role, you'll be the ultimate connector-keeping communication flowing, schedules on track, and details perfectly aligned to ensure our Food & Beverage team delivers unforgettable guest experiences. If you're passionate about precision, energized by collaboration, and ready to make an impact behind the scenes, this is your moment.

Who You Are:

• Detail-Driven Organizer: You have a sharp eye for accuracy and a talent for keeping everything running smoothly

• Proactive Problem Solver: You anticipate needs before they arise and tackle challenges with confidence

• Collaborative Communicator: You build strong relationships and keep everyone informed with clarity and professionalism

• Adaptable Multitasker: You thrive in a dynamic environment, juggling priorities without missing a beat

• Hospitality Enthusiast: You understand the importance of service excellence and bring a positive, guest-focused attitude to every interaction

• Veterans and military spouses are encouraged to apply

What You'll Do:

• Be the Hub of Communication: Greet visitors, manage calls, and ensure messages reach the right people promptly

• Master the Calendar: Coordinate and maintain the Director's schedule, keeping commitments organized and on time

• Own the Details: Prepare reports, manage correspondence, and maintain accurate records for payroll, training, and vendor contacts

• Keep Operations Flowing: Organize departmental files, track inventory, and support purchasing needs

• Drive Team Success: Assist with meeting planning, special projects, and cross-functional collaboration to keep the Food & Beverage division running at its best

• Champion Excellence: Promote teamwork, uphold safety standards, and maintain a polished, professional work environment

• Regular attendance in conformance with standards

• May be required to work varying schedules to reflect business needs

• Required to attend all mandatory training sessions and meetings

• Perform other duties as assigned

Your Qualifications Include:

• 1-2 years of experience in hospitality or administrative roles, preferably in food and beverage operations

• Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with POS systems

• Strong organizational and multitasking skills with attention to detail

• Excellent communication and interpersonal skills

• Ability to work flexible schedule to include weekends and holidays

• High School Diploma, or equivalent