Associate Sales Representative

The Sales Associate, EI role is a developmental position designed to build industry knowledge, product expertise, systems proficiency, and selling skills needed to prepare for a Sales Representative, EI role. Through structured learning, job shadowing, and hands-on assignments under the guidance of experienced sales and field teams, the trainee will learn to support customer relationships, identify opportunities, and navigate the sales process. The trainee is expected to apply feedback and demonstrate increasing proficiency and independence as readiness for a Sales Representative, EI role develops. This role is intended as a trainee position with the expectation that incumbents would interview and be successfully placed into a sales representative, EI position within 6 months.

Responsibilities

* Industry & Product Learning: Develop a foundational understanding of the elevator and escalator industry, the EI business, customer needs, and the competitive landscape. Learn Schindler's products, service offerings, and technology solutions and how they support customer requirements.

* Systems & Process Training: Learn to use company sales and customer management systems to maintain records, track opportunities, prepare estimates and proposals, and support reporting. Develop an understanding of pricing, service agreements, renewals, accounts receivable, and required approvals.

* Customer Relationships & Communication: Shadow experienced sales representatives during customer meetings and follow-up activities. Practice listening, identifying customer needs, and communicating product and service value. Assist with inquiries, service agreement renewals, and account follow-up under guidance, coordinating with internal stakeholders to support timely resolution.

* Field Collaboration & Business Exposure: Partner with the Field Superintendent, technicians, and sales team to understand field operations, service delivery, and the customer experience. Participate in job shadowing and team activities to learn how sales and operations work together to identify leads and deliver customer solutions.

* Sales Skill Development & Guided Application: Learn prospecting, opportunity qualification, presentations, objection handling, negotiation, and closing techniques. Assist with customer research, lead generation, estimates, and proposals. Apply these skills through progressively more complex assignments with coaching and appropriate review rather than independent territory or portfolio ownership.

* Development Progress & Compliance: Complete assigned training and development activities, seek and apply feedback, and review progress with the manager or designated mentor. Demonstrate growing knowledge of the industry, products, systems, and sales process in preparation for a Sales Representative, EI role. Maintain accurate documentation and follow company policies, procedures, and approval requirements.

Qualifications
1. Bachelor's degree required. 0-2 years professional experience. Recent college undergraduates encouraged to apply.

2. Strong communication, negotiation, objection handling and closing skills.
3. Ability to empathize, listen and connect with people to form outstanding customer relationships
4. Excellent time management, organizational skills, and problem-solving abilities
5. Motivated, resilient, and customer-focused mindset with a strong character aligned with Schindler's values

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave - 100% base pay for 6 consecutive weeks within first year of achild's birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.