Title: Program Manager IV
Location: Oakland, CA 94612 (Hybrid- onsite once a week)
Duration: 12 months
Note: This position is hybrid, working from your remote office and 1 day per week at our Oakland Headquarters based on business need.
Description:
Department Overview
- The IT Third-Party Strategy and Operations (TPSO) team, within the Office of the CIO (OCIO), provides the governance, structure, and operational discipline that enable effective management of the client's IT third-party ecosystem.
- TPSO drives strategic, operational, and financial oversight across contracts, vendors, labor programs, and portfolio data, ensuring consistent standards, informed decision-making, and optimized spend. Through cross-functional partnership with sourcing, finance, architecture, and delivery teams, TPSO establishes enterprise controls, enhances transparency, and supports the reliable delivery of IT services that power the business.
Position Summary
- This role serves as a central integration point for the IT Third-Party Strategy and Operations leadership team, helping translate priorities into clear plans and ensuring coordinated execution across multiple functional areas.
- The position partners closely with other OCIO teams, sourcing, finance, architecture, and delivery organizations to align stakeholders, manage interdependencies, and maintain an effective operating cadence that drives program outcomes.
- With a focus on IT third-party management, the role helps coordinate work across contract governance, vendor management, labor programs, and financial oversight activities to ensure consistency, compliance, and alignment with enterprise standards.
- This includes tracking progress across initiatives, surfacing risks and decisions, and ensuring dependencies are actively managed across internal teams and external partners.
- The role also supports program-level reporting and leader-ready communications, enabling informed decision-making and visibility into performance, financials, and delivery outcomes.
- Operating with a high degree of autonomy and influence, this position works across organizational boundaries to connect strategy to execution and ensure complex third-party initiatives remain aligned, well-governed, and on track.
Job Responsibilities
- Leads complex, cross-functional initiatives that support IT third-party strategy execution, ensuring alignment across contract governance, vendor management, labor programs, and financial oversight activities.
- Serves as a central coordination point across OCIO, sourcing, finance, architecture, delivery teams, and external partners, managing interdependencies and driving progress to achieve program objectives.
- Establishes and maintains operating cadence, including tracking milestones, risks, decisions, and action items to ensure consistent execution and accountability across multiple workstreams.
- Develops and maintains strong working relationships with internal stakeholders and external partners, supporting effective collaboration and alignment across the third-party ecosystem.
- Monitors program performance, including financials, budgets, and key metrics, and provides clear, data-driven insights into variances, risks, and opportunities.
- Communicates program status, risks, and recommendations to stakeholders at all levels, including preparing concise, executive-ready updates and materials.
- Identifies opportunities to improve processes, governance, and operating models, including recommending enhancements to third-party management practices and standards.
- Provides guidance and informal leadership to team members and stakeholders, helping align work to strategic priorities and reinforcing consistent execution practices.
Qualifications
- Bachelors Degree or equivalent experience
- Job-related experience, 8 years
Desired:
- Masters Degree in job-related discipline or equivalent experience
- PMI-Project Management Institute PMP-Project Management Professional certification
Additional Qualifications:
- Demonstrated experience leading complex, cross-functional programs that span multiple teams and stakeholder groups
- Strong understanding of IT third-party management, including contract governance, vendor management, and labor programs
- Experience working across the full third-party lifecycle, including planning, execution, and ongoing governance of external partners
- Ability to build alignment and influence decisions across senior leaders, functional teams, and external partners without direct authority
- Proven ability to manage interdependencies, risks, and execution across multiple initiatives in a dynamic, fast-paced environment
- Experience establishing operating cadences, tracking program performance, and driving accountability to outcomes
- Strong business and financial acumen, with experience supporting budget tracking, forecasting, and cost optimization initiatives
- Excellent communication skills, with the ability to synthesize complex topics into clear, executive-ready messaging
- Experience working within regulated or compliance-driven environments, with an understanding of governance, controls, and audit considerations
- Ability to navigate ambiguity, exercise sound judgment, and operate independently while maintaining alignment with leadership priorities
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