Director, Sales

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

We are seeking a dynamic and strategic Sales Director to lead a high-performing team of Account Executives focused on selling innovative technology solutions to customers within our tourism segment. This role is pivotal in driving revenue growth, expanding wallet share, and deepening relationships within the tourism sector.

The ideal candidate will bring knowledge of the tourism technology landscape, a strong understanding of Destination Marketing Organizations (DMOs), and possess proven leadership experience in managing teams. A minimum of 5 years working in the tourism marketing industry is highly preferred. You will be responsible for setting sales strategies, coaching and developing your team, and ensuring consistent execution against targets.

Delivering financial results through accurate forecasting, budget planning, and proactive variance management.
• Building a high-performing team by developing and retaining top sales talent, while fostering a culture of accountability, coaching, and continuous improvement.

• Executing operational excellence by contributing market insights to strategic planning, resolving challenges swiftly, and implementing scalable sales systems and processes.

• Aligning with company goals by setting clear sales objectives and quotas that support broader organizational priorities.

• Expanding wallet share through strategic account planning, contributing to vertical marketing efforts, and deep relationship-building with key stakeholders in the tourism industry.

• Influencing product strategy by identifying platform opportunities and surfacing customer needs and competitive trends.

• Staying ahead of the curve by continuously developing your expertise and sharing insights across the organization.

• Driving business unit success by consistently meeting and exceeding quarterly quota targets.

• A passion for leading high-performing sales teams and driving results in the tourism technology space.
• Experience managing teams and coaching them through complex $100K+ deals.

• A strategic mindset for account planning, quota setting, and pipeline management across diverse opportunities.

• A knack for balancing forecasting, budgeting, and corrective actions to meet financial goals.

• The ability to juggle multiple priorities in a fast-paced environment with confidence and flexibility.

• A data-driven approach to sales operations, including trend analysis, process improvement, and change implementation.

• A customer-first attitude, with a focus on expanding relationships, identifying new opportunities, and influencing product direction.

• A commitment to continuous learning, staying current on industry trends, and sharing insights across the organization.

• A competitive spirit, goal-oriented mindset, and the tenacity to exceed quarterly targets and scale impact across the tourism / destination marketing sector.

Other Job Info

These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

This role is typically performed on a computer using Zoom or Teams. Individual will be on camera throughout the day engaging with other employees. The role is typically performed indoors within a home office environment. This role is typically performed while sitting or standing at a desk. The individual will occasionally lift light objects.

Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include - Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Flexibility & Balance

• Flexible Time Off - Take the time you need to rest, recharge, and live your life.
  
• Company-Wide Wellbeing Days - Paid days off to unplug and focus on your mental health.
  
• Work From Home Reimbursement - Support a productive home office environment.

• Multiple Health Plan Options - Including a 100% employer-paid plan.
  
• Employer HSA Contributions - When enrolled in a High-Deductible Health Plan.
  
• Fitness Reimbursement Program - Stay active, your way.
  
• On-Demand Mental Health Support - Access to Headspace and other wellness tools.

• Paid Parental Leave - For both birthing and non-birthing parents.
  
• Traditional & Roth 401(k) - With a generous company match.
  
• Life & AD&D Insurance - 100% employer-paid coverage for peace of mind.

• Online Learning Platforms - Fuel your professional development.
  
• Competitive Salary & Bonuses - Your contributions are valued and rewarded.