Brand Experience Associate

Brand Experience Associate - Hybrid in Minneapolis, MN

Position Summary

The Brand Experience Associate supports the day-to-day execution of showroom experiences, workplace operations, hospitality services, and creative production. This role ensures environments are organized, guest-ready, well-stocked, and operating efficiently while assisting with showroom setups, meetings, events, and creative support projects.

The ideal candidate is highly organized, hands-on, service-oriented, and eager to develop skills in visual merchandising, styling, experiential marketing, and workplace experience.

Key Responsibilities

Showroom Execution & Creative Production

Execute showroom setups and takedowns, merchandising, fixture placement, prop staging, and visual presentations.
• Proficient in Adobe Illustrator and Photoshop to execute presentation boards, signage, printed materials, display assets, and other visual communication materials.
• Create high-quality physical mockups that bring concepts to life, support client presentations, and aid merchandising and showroom visualization.
• Assist with sample management, organization, and inventory
• Help source imagery, creative assets, props, and materials for presentations and displays.

Hospitality & Guest Experience

• Coordinate meeting hospitality including catering, food orders, beverage setup, registration, kitchen maintenance, and guest accommodations.
• Support internal events, customer meetings, culture club, and employee gatherings.
• Assist with visitor experience and workplace orientation activities.
• Maintain hospitality inventory and replenishment schedules.

Office Operations & Support

• Serve as a primary resource for office operations and administration.
• Submit and track maintenance requests.
• Coordinate package handling, deliveries, and shipping needs.
• Maintain workspace organization, cleanliness, storage areas, and common spaces.
• Troubleshooting shipping and receiving issues.
• Support storage, fixture, and assets maintenance.
• Order and manage office supplies, hospitality supplies, and operational materials.
• Maintain inventory levels and create restocking schedules.

Technology & Resource Support

• Provide basic support for meeting room technology, printers, Wi-Fi connectivity, and workplace equipment.
• Coordinate with IT and vendors when escalation is required.
• Assist employees and visitors with common technology needs.

Administrative Support

• Maintain operational documentation and workplace processes.
• Assist with scheduling, reservations, and meeting logistics.
• Handle day-to-day administrative tasks that support workplace operations.

Qualifications

• 3+ years of experience in styling, merchandising, design, office administration, hospitality, events, or related field.
• Inherently creative with a strong eye for design and a deep understanding of design fundamentals, including typography, color, composition, and visual storytelling.
• Strong organizational and multitasking abilities.
• Proactive and solutions-oriented, with a can-do mindset, strong sense of ownership, and a willingness to independently problem-solve.
• Detail-oriented with excellent follow-through.
• Comfortable working in a fast-paced, hands-on environment.
• Proficiency in Microsoft Office and Adobe Creative Suite
• Ability to lift, move, and set up materials, fixtures, and showroom assets as needed.

Job Will Remain Open Until Filled

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Designer I uses knowledge of current graphic design software to produce graphic art and visual materials for promotions, advertisements, films, packaging, and informative and instructional material through a variety of media outlets such as websites and CD-ROMs.

Essential Job Duties and Responsibilities

• Creates innovative graphic art materials to best promote the client's brand

• Partner with other group members (both creative and account) to ensure high quality creative products on a constant basis that maintains the integrity of art concept to ensure they fit the client, brand, and retailer objectives

• Work with a wide range of creative styles and brands both client and agency focused

• Have a keen creative eye to stage photographs and videos through the setup of lighting and backdrops

• Participate in brainstorms and concept development

• Manage projects from beginning to end, create and manage timelines

• Revise and create presentation graphics, icons, slides that are on brand

• Design and create social content, banner ads, landing pages and other formats of digital content for a variety of brands.

• Produce high quality retouched social content in studio setting

• Collaborate with Creative Director, Art Directors and Copywriters to revise work and refine concepts

• Express complex ideas in a simple, clever and appealing way

Supervisory Responsibilities:

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

This position does not have guidance or mentoring responsibilities for indirect reports.

Travel and/or Driving Requirements:

Travel and Driving are not essential duties or functions of this job

Minimum Qualifications

Education Level: (Required) Bachelor's Degree or equivalent experience

2-4 years of experience in similar industry
Use of computer tools/design tools used to perform role

Skills, Knowledge and Abilities

• 2-4 years of experience in similar industry
• Use of computer tools/design tools used to perform role
• Demonstrates a proactive work ethic
• Self-motivated to complete multiple tasks and projects on time
• Excellent verbal and written communication skills
• Attention to detail and follow through
• Good sense of design and layout

Environmental & Physical Requirements:

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding The Company Job Duties and Job Descriptions:

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.