Position Information
| Posting Number |
PG196165TM |
| Position Number |
48TT01 |
| Position Type |
Temporary |
| Essential Job Duties |
Serve as the primary point of contact for members and guests, delivering exceptional service through warm welcomes, personalized interactions, and proactive relationship-building. Assist with dining reservations and seating, promote club amenities, services, and events, and coordinate member communications and engagement initiatives. Manage member requests from start to finish and create memorable experiences that enhance member satisfaction and loyalty. Maintain a professional, welcoming club environment, uphold company standards and policies, respond effectively to member concerns using service recovery procedures, and remain adaptable to meet the evolving needs of members, guests, and club operations. |
| Is Time Limited |
Yes |
| If Yes, Appointment Length |
6 weeks (could be extended) |
| Wolfpack Perks and Benefits |
As a Pack member,
you belong here, and can enjoy
exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our
Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:
- Health Insurance for Temporary Employees
- Enhance your career with LEAD courses
Attend non-revenue generating sporting events for free.
Attain Work-life balance with our
Childcare discounts,
Wellness & Recreation Membership, and
Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. |
Department Information
| Job City & State |
Chapel Hill, NC |
| Department |
|
System Information
| Classification Title |
Temporary-Service Maintenance |
| Working Title |
UTS - Temporary Front Desk Concierge at UNC |
Requirements and Preferences
| Work Schedule |
Tuesdays - 7 AM-5 PM, Wednesdays - 8 AM-4 PM, Occasional Saturday mornings |
| Other Work/Responsibilities |
Other duties as needed
|
| Minimum Experience/Education |
Some college preferred |
| Department Required Skills |
- Minimum of 1 year of experience in the hospitality business or a similar role.
- Service-oriented mindset and be capable of making every guest feel valued.
- A 'people person' with a can-do attitude and willingness to go above and beyond to deliver an exceptional Member experience.
- Strong communication skills: verbal, written, phone, text, and social media communications.
- Work well under pressure, coordinating multiple tasks at any given time.
- Strong organizational skills and attention to detail.
- Positive phone demeanor.
- Exceptional listing skills.
- Competent working with Microsoft Office suite, including Word, Outlook, and Excel.
- Adaptable to new technology.
- Have a positive attitude and be willing to work as part of a team.
- A multi-tasker, prioritizing time effectively.
|
| Preferred Years Experience, Skills, Training, Education |
N/A
|
| Required License or Certification |
N/A |
| Valid NC Driver's License required? |
No |
| Commercial Driver's License Required? |
No |
Recruitment Details
| Anticipated Hiring Range |
$18.00/hourly |
Applicant Information
| Quick Link |
https://jobs.ncsu.edu/postings/233952 |
| EEO |
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. |
|
North Carolina State University
$18.00/hourly
Aug 18, 2026