New

CASE Building & Event Coordinator

CU Boulder
paid time off, tuition assistance
United States, Colorado, Boulder
Jul 31, 2026
Requisition Number: 72404 Location: Boulder, Colorado City Boulder State Colorado Employment Type: University Staff Schedule: Full-Time Posting Close Date: 04-Aug-2026 Date Posted: 21-Jul-2026 Close All Job Summary The Enrollment Management division at CU Boulder welcomes applications for the CASE Building & Event Coordinator position! This role helps keep the Center for Academic Success & Engagement (CASE) running smoothly while creating a welcoming experience for everyone who visits, including prospective students and families, K-12 school groups, campus partners, campus departments, and community members. The coordinator supports daily building operations, manages communication through the CASE Services inbox, assists with space reservations, and supports events. They also provide on-site support for evening and weekend programs, ensuring spaces are prepared, events run effectively, and guests have a positive experience. Working closely with Visitor Experience, campus partners, and student staff, this position helps support information desks, event logistics, and building operations. During evening and weekend hours, the coordinator serves as the Manager on Duty, assisting student employees and making operational decisions as needed. This position is well suited for someone who is organized, detail-oriented, enjoys working with people, and can balance multiple priorities in a fast-paced environment. The successful candidate will be a skilled and accurate communicator, a collaborative partner, and a problem solver who approaches challenges with flexibility, sound judgment, and a commitment to excellent service. This is a fully in-person position and is not eligible for a hybrid work arrangement. Full time position working 40 hours per week non-traditional schedule during the academic year: Monday- Thursday 12pm-9pm Friday 10am-7pm Week of exams 1pm-10pm Summer semester and University academic breaks follow a traditional 8 am-5 pm schedule. Flexibility required to support evening or weekend events. CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. Who We Are As one of only 35 U.S. public research institutions in the Association of American Universities (AAU), CU Boulder is about realizing the positive impacts of new knowledge. From offering dozens of exciting programs in a range of academic fields, to serving as one of the world's most dynamic research and innovation hubs, to working closely through hundreds of public outreach efforts with communities across Colorado and the world, we take pride in helping our students, faculty, staff, and partners turn new insights into productive outcomes that change lives. What Your Key Responsibilities Will Be Building Operations & Guest Experience Serve as the primary contact for the CASE Services inbox, responding to questions and requests with competence, connection, confidence, character and care. Support space reservations and coordinate with campus partners to ensure clear communication and smooth operations. Help prepare and maintain meeting and event spaces before, during, and after use. Support evening and weekend operations as the Manager on Duty. Monitor building use and help ensure spaces are used safely and adhering to appropriate use of space policies. Respond to facility, safety, or security concerns and coordinate with campus resources when needed. Build positive relationships with visitors, student staff, CASE departments, and campus partners, and facilities staff. Event Coordination Coordinate event details including room setups, technology needs, catering, accessibility accommodations, and event requirements. Maintain organized event documentation and reservation records. Assist with prospective and admitted student events across campus. Manage multiple events and priorities simultaneously while maintaining attention to detail. Student Staff & Front Desk Support Support CASE Welcome Desk operations and student employees. Assist with training, coverage, and answering questions. Serve as a back-up resource during staffing shortages. Help create a welcoming and inclusive experience for campus visitors. Additional Support Assist with campus visit programs, special events, and enrollment initiatives throughout the year. Participate in committee work, professional development opportunities, and team projects. Other duties as assigned What You Should Know This is an in-person, on-site position. Full time position working 40 hours per week nontraditional schedule during the academic year: Monday- Thursday 12pm-9pm Friday 10am-7pm Week of exams 1pm-10pm Summer semester and University academic breaks follow a traditional 8 am-5 pm schedule. Flexibility required to support occasional evening or weekend events. What We're Looking For We are seeking someone who: Enjoys working with people and providing exceptional customer service. Communicates with clarity to a variety of audiences. Brings a positive, solutions-focused approach to challenges. Can work independently and make sound decisions when needed. Is organized, adaptable, and comfortable managing multiple priorities. Values collaboration, inclusion, and creating a sense of belonging for all visitors. Has experience building strong relationships and working effectively with diverse groups. What We Can Offer The annual salary for this position is $57,000. Benefits At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program. Be Statements Be driven. Be unique. Be Boulder. What We Require Bachelor's degree or equivalent customer service experience can substitute for the degree on a year-for-year basis. One year of similar job related experience. We welcome applicants with relevant experience, regardless of degree attainment. What You Will Need Strong interpersonal skills and dedication to exceptional guest service. Conveys information clearly, accurately, and with audience awareness across written and verbal channels. Communicates with a respectful, solutions oriented tone especially in moments of change or ambiguity to build trust, reduce confusion, and support colleagues, students, and partners. Excellent communication skills that invite inquiry, highlight collaboration, enhance connection, and propel solution focused communication. Innovation and growth mindset with a track record of testing, learning, and iterating to improve guest outcomes. Solution oriented and sound judgment under time pressure and ambiguity. Flexible, adaptable, and able to troubleshoot independently. Operates with independence and autonomy, only advancing issues that require strategic input. Proven ability to manage multi-tenant relationships, communication channels, and shared governance structures. Knowledgeable in safety, security, risk mitigation, and emergency preparedness across sophisticated facilities. Ability to think on your feet, adapt accordingly, and work well without supervision as a natural problem solver who is willing to help improve processes. Proven ability to apply cultural competency in customer service and program design to ensure all visitors feel welcomed and included, creating a genuine sense of belonging. What We Would Like You to Have Hospitality, guest services, building operations, or a related field. Familiarity with reservation systems, project management tools, or CRM platforms. Experience working in a fast-paced, high-volume environment. Special Instructions To apply, please submit the following materials: 1. A current resume. 2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position. We may request references at a later time. Please apply by August 4, 2026, for consideration. Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs. In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.