Manager, Engineering - Platform

US Based Salary: $110,000 - $140,000 DOE + 10% annual bonus

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.

Who You Are: Are you a hands-on engineering leader who loves building reliable, secure platform services that other teams depend on? Do you thrive at the intersection of deep technical craft and people leadership? Are you ready to lead the team that powers authentication, API, and MCP infrastructure across Bonterra's products?

At Bonterra, we're looking for an Engineering Manager to lead our Platform Engineering team, with responsibility for Authentication, API, and MCP (Model Context Protocol) services. These systems are foundational-every product domain at Bonterra depends on them for secure identity, reliable API access, and emerging AI-agent integration patterns. You'll manage and grow the team, own the technical direction for these platform services, and stay hands-on in the codebase while ensuring the reliability, security, and scalability the rest of the engineering org counts on.

This is a working manager role. You'll balance day-to-day team leadership with real technical ownership-architecture decisions, design reviews, and direct contribution to the platform.

What You Will Do:

People & Organization

• Lead and grow the platform engineering team responsible for Authentication, API, and MCP services

• Hire, coach, and develop engineers; support career growth and run performance management for the team

• Coach engineers on spec-driven development and AI-assisted delivery practices; hold the team accountable for applying them consistently

• Foster a culture of ownership, quality, and continuous improvement

• Contribute directly to technical work-architecture reviews, design decisions, and hands-on engagement with the codebase-at a minimum of 25% of your time

Technical Direction

• Own the technical direction for the platform's Authentication, API, and MCP services

• Ensure authentication and identity systems are secure, reliable, and meet compliance requirements (e.g., SOC 2)

• Guide the design and evolution of internal and external-facing APIs used across Bonterra's product domains

• Set the technical strategy for MCP integration, positioning Bonterra's platform for AI-agent and tool-based access patterns

• Maintain the technical depth needed to evaluate architectural decisions, set credible non-functional requirements, and earn the confidence of senior engineers

Delivery & Operations

• Own delivery outcomes for the team: set clear goals, establish metrics, and ensure commitments are met

• Coordinate dependencies with product domain teams that rely on Authentication, API, and MCP services

• Identify and remove process friction-technical debt, dependency issues, and workflow inefficiencies that constrain delivery

• Maintain high standards for reliability, observability, and incident response for platform services

Cross-Functional Collaboration

• Partner with product domain engineering teams to understand their platform needs and prioritize accordingly

• Work with InfoSec on access controls, authentication security, and compliance requirements

• Collaborate with peer Engineering Managers and Directors on org-wide engineering standards and delivery practices

Requirements

• 7+ years of professional software engineering experience, including 2+ years in engineering leadership or management

• Experience managing an engineering team through delivery, hiring, and performance management

• Deep technical credibility in one or more of: authentication/identity systems, API design and platforms, or MCP (Model Context Protocol) and AI-agent integration patterns

• Familiarity with TypeScript/Node.js and AWS serverless infrastructure; comfortable evaluating modern cloud-native architectures

• Experience with security and compliance considerations for authentication systems (e.g., SOC 2, OAuth/OIDC, or equivalent)

• AI-first mindset: actively uses AI coding tools, champions spec-driven development, and coaches engineers to work effectively with AI-generated output

• Strong communication skills, with the ability to engage confidently with senior leadership, peer teams, and ICs

• Passion for empowering the social good sector through technology

Nice to Have

• Experience building or operating MCP servers or AI-agent tooling integrations

• Experience with identity and access management platforms (e.g., Auth0, Okta, AWS Cognito, or custom OAuth/OIDC implementations)

• Background in mission-driven, nonprofit, or social impact technology

What You Can Expect

You can expect growth and innovation and to have fun along the way. You will not only be rewarded for your personal achievements, but you will also have the opportunity to be part of an organization that lives by its motto every day: Powering those who power social impact!

Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.

At Bonterra, we're building AI-powered tools to solve real human challenges-and we want teammates who share that enthusiasm.We value people who will champion AI and bring diverse perspectives from different industries, backgrounds, and cultures. Together, we create AI that breaks down barriers, empowers communities, and delivers better outcomes

At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization.

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At Bonterra, we're innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. At Bonterra, we foster an inclusive, equitable culture where every team member belongs and contributes to meaningful impact. Read more about our values and culture here.

We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details here.

Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms. Pay is determined by location, skills, experience, and education, and is one part of Bonterra's total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits program.

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At Bonterra, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other characteristic protected by law.

If you require a reasonable accommodation during the application process, please submit a request.