K-12 Outreach and Recruitment Specialist

Priority Consideration Date: August 31, 2026

Located in the scenic Puget Sound area with nearby mountain ranges and Mount Rainier in the distance, Tacoma is surrounded by outdoor recreational opportunities such as hiking, boating and camping. Tacoma, Washington has been ranked as one of the most livable cities in the country, due to the increasing career opportunities, cultural diversity and community engagement, just to name a few.

Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Latine, Asian, and other marginalized communities. We continually strive to become an anti-racist institution.

We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who:

• Value intellectual curiosity and innovative teaching
• Welcome difference and model respectful interaction with others
• Recognize and honor the important role that diversity brings to an educational community
• Are committed to educating a racially and socioeconomically diverse student population
• Are committed to teaching in a community college setting
• Care deeply about student success
• Intentionally support and promote efforts related to equity, diversity, and inclusion
• Honor TCC's mission promoting equitable access to educational opportunities
• Reflect the diversity of our community

Tacoma Community College seeks a motivated, organized and enthusiastic individual to serve as an Outreach & Recruitment Specialist for its Entry Services Department. The selected individual must be able to work in a fast-paced, multi-functional environment and be passionate working with diverse student populations. The teammate must be willing to work flexible hours, including evening and weekends.

The Outreach Services Specialist will assist in the development and implementation of student recruitment and outreach designed to meet enrollment goals in targeted geographic areas and specific student populations. The position is responsible for programmatic and individual recruitment activities. This position supports the College's mission by increasing student success and educational access through intentional efforts to assist new students in navigating the entry process. Functioning as part of the larger TCC Student Affairs team, this position serves as a liaison and resource for numerous TCC constituents. The Outreach Services Specialist reports directly to Director of Entry Services.

Prospective Student Recruitment

• Provide unwavering support to prospective students from diverse backgrounds, ensuring equitable opportunities for success, and fulfilling the mission of fostering equity and success for all at the college.
• Act as the primary point of contact for fostering partnerships with K-12 and local school districts.
• Collaborate with local educational programs: College Success Foundation, Metropolitan Development Council (MDC), TRiO programs, and other key community partners.
• Provide detailed information related to dual-enrollment, educational programs, academic support services, and the admissions and enrollment processes.
• Assess and promptly respond to the needs and concerns of prospective students and guardians, via email, web chat, social media, phone and in person.
• Communicate both orally and in written form with prospects and stakeholders about TCC's admission requirements, program offerings, basic financial aid requirements and scholarship opportunities.
• Attend career and college fairs, family nights, and community events themed around post-secondary enrollment.
• Provide individual and group admissions support to guide prospective students through the process of becoming a student at TCC.
• Support prospective, new and returning students in the Welcome Center
• Collaborate with TCC Faculty to develop mutually beneficial pipelines between TCC programs and K-12 institutions.
• Work with the Marketing department at TCC to develop strategic and effective recruitment messages, flyers, and social media initiatives.

Data & Process Management

• Work towards increasing admissions applications, student enrollments, and achieving outreach goals set by the Director of Entry Services.
• Proactively organize, implement and track recruitment activities and events.
• Provide reports pertaining to outreach and recruitment activities.

Program Coordination

• Organize and facilitate on-campus visits for K-12 students.
• Develop, schedule, and facilitate off-site workshops, events and services at community organizations, as well as schools, covering a range of topics including admissions, financial literacy, scholarships, financial aid, and the benefits of attending a community college.
• Assist in the marketing and promotion of TCC and its programs.

Leadership

• Supervise Outreach & Recruitment Office work-study employee(s)
• Professionally represent TCC to its constituents.
• Organize and facilitate the annual PNACAC Regional College Fair, Counselor Breakfast, Future Titan events, open house programs, and other events geared towardpost-secondary enrollment for graduating seniors.
• Participate in appropriate on-campus committees and task forces related to outreach and recruiting activities.
• Coordinate with Gig Harbor campus staff on outreach-oriented events and activities.
• Perform other related duties as assigned.

Duties of the position require knowledge, skills and abilities:

• Knowledge, awareness, and appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
• Ability to establish and maintain positive working relationships with students, colleagues and staff representing diverse ethnic, cultural, socioeconomic and learning abilities.
• Ethics, integrity, and sound professional judgment.
• Excellent customer service skills; including building and maintaining internal/external customer satisfaction.
• Ability to solve problems effectively and quickly. Ability to manage multiple tasks and successfully meet deadlines.
• Excellent verbal and written communication skills. Strong interpersonal skills.
• Good organizational skills and resourcefulness in problem solving.
• Ability to work independently and as a member of a team.

Minimum Qualifications

• Bachelor's degree from an accredited college or university OR an associate's degree and two years of professional experience.
• Experience working with diverse populations.
• Outreach or student affairs experience while a student or as a professional.
• Excellent writing skills
• Conveys ideas clearly and strongly through presentation and public speaking in both small and large groups.
• Intermediate word processing and spreadsheet experience.

Preferred Qualifications

• Multilingual

Conditions of Employment

• The finalist for this position will be subject to a criminal background check prior to the start of employment. Information from the background check will not necessarily prevent employment, but will be reviewed on a case-by-case basis by HR staff.
• Tacoma Community College has no responsibility or obligation to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hi
• Reliable transportation.
• Travel extensively (regionally) and work extended hours and weekends on short notice as needed.
• Ability to lift, move and push materials weighing up to 40 pounds.

Complete application packages must include the following:

1. Tacoma Community College application
2. Resume and cover letter. In your cover letter indicate how your background and experience meets the qualifications for this position.
3. UNOFFICIAL Copies of transcripts for all colleges and universities attended (official transcripts will be required for the successful candidate).
4. Diversity Statement: Tacoma Community College is committed to creating and supporting a multicultural climate that welcomes, fosters, respects, and celebrates diversity. Please attach a statement (maximum two pages) describing your experiences with other cultures and communities, your level of cultural self-awareness, and how you have integrated both experience and self-awareness into your living/working environment.