New 
Student Services Analyst
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
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 United States, Arizona, Chandler | |
 Jul 09, 2026 | |
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Student Services Analyst Job ID: 322903 Location: CGCC - Williams Campus Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $53,050.25 - $68,964.82/annually, DOE Grade 114 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary This position assists the manager with the daily operations of the Veterans Services Office, providing comprehensive, wrap-around support services to military-connected and veteran students. It ensures compliance with federal and state regulations by serving as a School Certifying Official (SCO) and coordinating the accurate certification of enrollment to the Department of Veterans Affairs (VA), Department of Defense (DoD), and Veterans Readiness and Employment (VR&E). The role provides comprehensive student support through a case management approach, facilitating student enrollment, first-year advisement, retention, completion, engagement, and satisfactory academic progress. It also includes coordinating cross-college training, collaborating with faculty and staff to support integrated retention efforts, and serving as a liaison between students, campus resources, and external agencies. Additionally, the position assists the manager in overseeing the workload of the part-time VA Work-Study staff. Essential Functions 30%- Oversees the daily operations and workflow of the Veterans Services Office, providing comprehensive, wrap around support services to military-connected and veteran student populations. Provides information and technical assistance regarding academic program guidelines, requirements, eligibility, and application as prescribed by federal legislation and policy surrounding school administration of Veterans benefits. Ensures compliance with federal and state regulations by serving as the primary School Certifying Official (SCO) and coordinating accurate certification of enrollment to the Department of Veterans Affairs (VA), Department of Defense (DoD), and Veterans Readiness and Employment (VR&E) through the Department of Veteran's Affairs Enrollment Management (EM) system and other applicable platforms and portals. 20% Prepares reports and manages databases tracking student enrollment, retention, completion, and satisfactory academic progress to ensure compliance with federal regulations. Monitors student outcomes and submits required federal reports to maintain compliance standards. Identifies potential academic and personal barriers impacting military-connected students and researches appropriate resources to support this high-risk population. Serves as a liaison between students, campus programs and services, and external military-affiliated resources, ensuring coordinated support for student success. 20% Coordinates projects, events, orientations and other engagement activities aimed at promoting retention and success for military-connected students. Supports the development and delivery of military cultural training for faculty and staff to ensure continued compliance with Arizona Veterans Supportive Campus requirements. Assists the manager in the hiring and training of Veterans Affairs work study students in front line services for military connected students. 20% Working through a case management model, advises students, parents, college staff and community members on policies, procedures, and processes related to multiple functional areas including admissions, advising, assessment, registration, student success, veterans' services, and financial aid. 10% Process department requisitions, order office supplies, and other duties as assigned. Minimum Qualifications Bachelor's Degree from a regionally accredited institution and two years of student services or college experience, or experience coordinating, administering, planning, or evaluating programs. OR An equivalent combination of education, experience and/or military service sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation Desired Qualifications 1) Veteran, military-connected, or experience supporting military-affiliated populations 2) Experience in compliance-driven environments, ensuring adherence to regulatory, reporting, and audit requirements. 3) Experience coordinating programs and student engagement initiatives with a strong customer service focus to support retention. 4) Technically proficient with the ability to navigate and manage multiple platforms, databases, and systems efficiently. 5) One year of full-time, relevant MCCCD experience within the previous two years. Experience within other community college systems or higher education institutions is valued and may be considered in addition to MCCCD experience. External candidates are encouraged to apply. Special Working Conditions
How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.maricopa.edu MCCCD is an Equal Opportunity Employer. Posting Close Date Apply on or before July 19th, 2026 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.erp.maricopa.edu/psc/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_SCHJOB_FL&Action=U322903&PostingSeq=1 jeid-801b8c685e000a4caa5ab648b29ed7ec | |