Sr. Small Business Portfolio Analyst - Hybrid

At Selective, we don't just insure uniquely, we employ uniqueness.

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year.

Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

The Small Business Performance Analyst is responsible for measuring, analyzing, and improving the performance of the Small Business portfolio. This role partners closely with Small Business leadership, Distribution, Product, Underwriting, Marketing, and Finance to translate data into insights that drive growth, profitability, and operational efficiency.

The analyst supports OKR tracking, portfolio monitoring, and strategic decision making, providing clear visibility into trends, risks, and opportunities across channels, agents, products, and customer journeys.

• Monitor key Small Business portfolio indicators (new business, renewals, loss ratios, appetite alignment, concentration risk) to identify trends, risks, opportunities, and actionable insights.
• Perform in depth analysis of agent and regional performance to identify opportunities that maximize Small Business distribution effectiveness.
• Equip regional teams with actionable, data driven insights to guide execution, inform decisions, and improve performance.
• Analyze portfolio profitability, loss trends, and conversion metrics to inform strategic decisions, including pricing adjustments on a frequent basis.
• Perform cost-benefit and ROI analysis to guide Small Business investments and initiatives.
• Develop recommendations that reduce friction, speed decisioning, and improve rates through effective use of third party data sources.
• Assess product performance and customer behavior to inform enhancements and portfolio actions.
• Translate complex analysis into clear, compelling narratives for leadership and field teams.

Knowledge and Requirements

• This role requires strong knowledge of Small Business portfolios, including distribution models, underwriting fundamentals, profitability drivers, and OKR based performance management.
• The ideal candidate brings advanced analytical skills, experience with portfolio level reporting and financial analysis, and the ability to translate complex data into actionable insights for leadership and the field.
• Success in this role depends on clear communication, cross functional collaboration, and the ability to influence growth, product, and underwriting decisions through data.

Education and Experience

• College degree preferred.
• 3+ years of P/L and/or experience analyzing and managing underwriting

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.

The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.

For Massachusetts Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.