Associate Customer Operations Representative
 Symetra | |
paid holidays, sick time, 401(k)
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 United States | |
 Jul 09, 2026 | |
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Symetra offers a thrilling chance to become part of our team as anAssociate Customer Operations Representative! About the role The Associate Customer Operations Representativeis responsible forreviewing and processing financial and non-financial activities for our active annuity products, including, but not limitedto:withdrawals, transfers, beneficiary changes, account maintenance. Must be able tomaintain a high levelof accuracy to ensurea positivecustomer experience. What youwill do
Why work at Symetra "Ifyou'relooking for a place that puts itsemployee'sfirst, who cares about their community as much as they do themselves, then this is the place for you. Symetra is invested in the mental health of their employees. Theytruly understandyou can only give your best when you are your best and do what they can to accommodate whatever may come your way." Caitlin Z. - Senior Excess Loss Analyst "We're big enough to make an impact on the country, but small enough tocareand know who you are and whatyou'recontributing to the organization. Allnew ideasare welcome!" Stephanie F. - VP Customer Service & Operations What we offer you Wedon'ttake a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
Compensation Hourly Range:$22.00- $30.87 plus eligibility forCompany Annual Bonus Who you are
We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multipleperspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitiveprice;we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities,lifting upour employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit:https://symetra.eightfold.ai/careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providinga positiveexperience for both employees and customers, Symetra has the following standards for employees' internet connection:
When applying to jobs at Symetra you'll be asked totest your internet speedand confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in:
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