Student Services Specialist - 2056

Bachelor's Degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

N/A

The James B. Chavis Student Center serves as a central hub for student engagement, campus life, and community connection by operating key campus spaces and delivering essential services to students, faculty/staff, and community partners. The Center supports the holistic development of students through functional areas including student activities, student organizations, and fraternity and sorority life. It fosters involvement, leadership, and a sense of belonging by providing programs, resources, and collaborative opportunities. Through its facilities and services, the Center enhances the overall student experience and contributes to student success.

The Coordinator for the James B. Chavis Student Center supports daily building operations, event services, Hawks Nest operations and programming, student staff supervision, AV and equipment readiness, and customer service.

The Coordinator for the James B. Chavis Student Center supports daily building operations, event services, Hawks Nest operations and programming, student staff supervision, AV and equipment readiness, and customer service. Reporting to the Assistant Director, this position coordinates event setup, room readiness, frontline guest support, day-to-day operational follow-through, and direct oversight of the Hawks Nest Game Room and related student engagement activities.

The position supervises and trains assigned student employees, including Building Managers, Hawks Nest staff, Information Desk staff, and other student employees supporting building operations and events. The position exercises independent judgment in resolving routine operational issues, coordinating staffing coverage, addressing service needs, overseeing Hawks Nest daily operations, and recommending improvements to procedures, training, equipment, programming, and event support practices. Complex policy, billing, facility use, or high-impact event matters are escalated to the Assistant Director.

This position generally works a traditional weekday schedule; however, evening, weekend, and adjusted work hours are required as needed based on events, Hawks Nest programs, staffing needs, and Student Center operations.

Bachelor's Degree; or equivalent combination of training and experience.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.