Payments & Supplier Specialist, Charging

The Charging Payments & Supplier Specialist is a key member of the North America and Europe Charging Operations team. This role is responsible for managing centralized payment operations, including supplier onboarding, utility bill processing, and rent payments across multiple sites in North America and EMEA (Europe).

The ideal candidate will collaborate closely with internal teams such as Supercharger Deployment, Accounts Payable, Accounts Receivable, and Vendor Validation Team, as well as external partners including utilities and site hosts.

• Establish and maintain precise payment data with thorough account reconciliations complete with accurate aging reports for annual reporting
• Lead the end-to-end onboarding of new landlords, ensuring compliance with lease terms and timely, accurate payment execution
• Serve as the Supercharger business partner for the vendor validation team, accounts payable and accounts receivable on all related initiatives ensuring alignment and process consistency
• Maintain and update utility account information within Tesla's systems, including the setup of new utility accounts to support the expansion of our Supercharger network for both NAM & EMEA
• Drive continuous improvement in payment systems and processes by identifying inefficiencies and implementing scalable solutions
• Lead process optimization initiatives, including automation and scalable long-term solutions to enhance efficiency, reduce friction, and improve team velocity

• Degree in a relevant field of study, or equivalent experience
• Previous experience in financial operations, general accounting or utility billing preferred
• Proven ability to provide exceptional customer service when resolving inquiries over the phone with professionalism, empathy, and a calm, solution-oriented approach
• Proficient with Microsoft Outlook, Excel, PowerPoint, Word
• Strong organizational skills with strong multitasking abilities, with focus and demonstrated agility in managing critical tasks
• Strong communication skills to relay information across multiple stakeholders in a timely manner
• Attention to detail with an eye for efficiency when working with high volume of accounts

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program