Specialty Operations Manager, Neurosurgery & Neurointerventional Radiology

HealthPartners is hiring a Manager of Specialty Operations, Specialty Operations Manager, Neurosurgery and Neurointerventional Radiology. This role provides operational leadership for Neurosurgery and Neurointerventional Radiology across both clinic and hospital settings, including support at Methodist Hospital and Regions Hospital. The Operations Manager serves as a key partner to the Practice Director, front line supervisor leaders and clinician leaders to advance strategic priorities, address operational needs, and support effective day-to-day service line management.

Core focus of the role is to improve patient access, ensuring timely, coordinated, and efficient care delivery across the neuroscience continuum, partnering with colleagues across Neurology, Stroke, Radiology, Pain and Physical Medicine & Rehabilitation to optimize scheduling, capacity management, referral pathways, and care transitions to enhance patient experience and access to specialty services.

In addition, the Operations Manager is responsible for workforce and financial planning activities, including FTE assessments, staffing model evaluation, and resource allocation through leading care redesign initiatives focused on ensuring the right people are performing the right work at the right level of practice, advancing efficiency, provider capacity, and team engagement.

ACCOUNTABILITIES:

• Responsible for the supervision of staff, including having the authority to hire, transfer, lay off, promote, discipline and discharge, train, reward and review performance of employees. Ensures compliance to organizational and departmental policies and procedures.

• Provide operational leadership across multiple sites for the specialty departments within their area of accountability.

• Partner with the Department Head, Administrative Director and the BSS to identify department and clinic priorities and goals.

• Supervise Care Delivery Supervisors and at times front line staff as needed.

• Direct department operations, financials and patient centered performance of the clerical and clinical staff.

• Plan and implement key HPMG and Specialty care goals and objectives including but not limited to implementation of best practice, quality improvement initiatives and execution of prepared practice teams.

• Assure implementation of patient centered goals.

• Lead, mentor and coach staff.

• Work in collaboration with other primary and specialty care managers and directors to coordinate care and provide adequate staffing for all clinic sites to assure the patient care experience is seamless for the patient.

• Identify trends, monitor and report progress toward goals and creatively problem solve areas of concern needing improvement.

• Work with staff physicians, lead physicians and department heads to assure the operations of the clinic maximize physician time and create an environment staff and physicians enjoy.

REQUIRED QUALIFICATIONS:

• Bachelor's degree Healthcare Administration, Management or related field

• 5 to 7 years leadership/management experience in a healthcare/clinical setting

• Demonstrated organizational and problem solving skills

• Demonstrated project management, team building and delegation skills

• Demonstrated change management skills

PREFERRED QUALIFICATIONS:

• Bachelor's degree in Nursing

• Experience in Specialty Clinic Setting

• Current MN RN License