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Under the supervision of the Clinical Supervisor, the Clinical Social Worker I/II works within the innovative Citywide Community Response (CCRT) program, which utilizes a proactive, client-centered, and trauma informed approach to treat adults admitted to Psychiatric Emergency Services (PES) at Zuckerberg San Francisco General Hospital. The incumbent will support both patients admitted to PES as well as carry an outpatient caseload. The incumbent will provide consultation and support to a multidisciplinary team in PES around appropriate resources for safe and effective hospital discharge planning as well as care coordination and treatment referrals to patients on the unit. The adults treated at PES are experiencing acute psychiatric crisis and/or substance use intoxication. The incumbent will provide comprehensive assessment, crisis intervention, 5150 services, case management, individual therapy, substance abuse services, psychoeducation, and linkage to long-term mental health treatment. This is a new and innovative program that will require the incumbent to have expertise in working the patients in need of complex clinical care, system navigation, and engagement. In addition to supporting PES with discharge planning, they will also carry a caseload of high risk and vulnerable patients that are struggling to engage with necessary mental health care. They will provide a new type of service delivery, including low threshold intensive case management. This program will be responsive to the needs of the Mental Health San Francisco (MHSF) initiative and will be fluid in service delivery based on the needs of the Behavioral Health Services under the Department of Public Health. As employees of UCSF and contractors with the City of San Francisco, we are essential workers and will continue to support and provide direct service during a natural disaster and or pandemic, this includes deployment which can include a temporary change in duties. DEPARTMENT DESCRIPTION: DEPARTMENT OF PSYCHIATRY ZSFG ZSFG is dedicated to providing services that integrates medical, psychiatric, and addiction treatment. ZSFG is the largest provider of acute psychiatric care and the only San Francisco provider of psychiatric emergency care. DUTIES & ESSENTIAL JOB FUNCTIONS
% of time |
Essential Function (Yes/No) |
Key Responsibilities (To be completed by Supervisor) |
60 |
Yes |
Service Provision Provides ongoing mental health services, including psychotherapy (Individual, Group, & Family), Crisis Intervention, Case Management and Outreach to a caseload of severely mentally ill clients. Makes case terminations and discharge plans, when clinically appropriate. |
15 |
Yes |
Service Planning, Consultation and Liaison Develops a comprehensive individual service plan for each client, integrating knowledge of a wide range of human service resources. Provides consultation to a multi-disciplinary treatment team on the psychosocial ramifications of psychiatric illness. Facilitates treatment coordination among various agencies and advocates for and links clients to needed services. Provides consultation to and maintains liaison with campus and community programs, including educational, legal, and social organizations involved in case management. Acts as liaison to inpatient units to facilitate referrals and service treatment. |
10 |
Yes |
Intake/Assessment Screens referrals for meeting program criteria; conducts intake of new clients, including assessment, community functioning, and service needs, when appropriate. This entails assessment of presenting problems, psychosocial history, mental status and diagnosis (DSM-V). Responds to unscheduled "walk in" clients, utilizing crisis intervention techniques and providing 5150 services as needed. Serves as weekly OD screening clients for entry into the clinic. |
10 |
Yes |
Record Keeping and Administration Maintains client's records according to California, City and County requirements. Records data in client's charts. Meets program productivity standards. Assists in processing quality improvement requests. Completes billing and other documentation of services in a timely fashion. Attends staff and clinical team meetings, and participates in training sessions (e.g., In services, grand rounds). Identifies program problems and makes recommendations to supervisory and administrative staff. |
5 |
Yes |
Education and Training Provides education to the community regarding program services, client needs and treatment. Assists in planning and providing in-service to staff. Provides orientation and didactic training to interns. If desired and appropriate, supervises student(s) and participates in student training program meetings. |
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0 |
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0 |
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100% |
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MINIMUM REQUIREMENTS:
- CSW I: Master's degree in social work, psychology or related field from an accredited university and registered with the Board of Behavioral Science as An Associate Clinical Social Worker (ASW) or Intern Marriage Family Therapist (IMFT); and knowledges and abilities essential to the successful performance of the duties assigned to the position.
- CSWII: Master's degree in social work, psychology or related field from an accredited university and possession of the requirements necessary for application for licensure as determined by the California Board of Behavioral Science; and knowledges and abilities essential to the successful performance of the duties assigned to the position.
- Ability to work in a high stress, high volume area and work well under pressure and with deadlines. Ability to follow oral and written instructions accurately and be detailed oriented. Able to efficiently prepare written summaries of activities, set priorities, and complete reports within required timeframes.
- Knowledge of medical and/or psychiatric terminology and psychiatric medication
- Ability to work collaboratively in a multidisciplinary setting
- Excellent communication and interpersonal skills
- Able to work as a team member in a culturally diverse setting.
- Able to lift 50lbs and climb stairs
- Demonstrated excellent attendance and reliability.
- A preliminary job offer and assignment may be extended pending successful background clearance.
- An understanding of mental health issues and sensitivity toward clients with mental health disorders
- Ability to work with clients and program staff from diverse cultural and social class backgrounds
- Two years working with severely mentally ill adults, the homeless, and dual diagnosed populations
- One year experience doing community-based case management and the ability to do outreach including to SRO hotels and shelters
- Case Management experience
PREFERRED:
- Prior work experience or training in an acute hospital setting
- Prior related UC experience
LICENSES/CERTIFICATIONS:
- CSW I: Master's degree in social work, psychology or related field from an accredited university and registered with the Board of Behavioral Science as An Associate Clinical Social Worker (ASW) or Intern Marriage Family Therapist (IMFT); and knowledges and abilities essential to the successful performance of the duties assigned to the position.
- CSWII: Master's degree in social work, psychology or related field from an accredited university and possession of the requirements necessary for application for licensure as determined by the California Board of Behavioral Science; and knowledges and abilities essential to the successful performance of the duties assigned to the position.
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html MINIMUM REQUIREMENTS:
- CSW I: Master's degree in social work, psychology or related field from an accredited university and registered with the Board of Behavioral Science as An Associate Clinical Social Worker (ASW) or Intern Marriage Family Therapist (IMFT); and knowledges and abilities essential to the successful performance of the duties assigned to the position.
- CSWII: Master's degree in social work, psychology or related field from an accredited university and possession of the requirements necessary for application for licensure as determined by the California Board of Behavioral Science; and knowledges and abilities essential to the successful performance of the duties assigned to the position.
- Ability to work in a high stress, high volume area and work well under pressure and with deadlines. Ability to follow oral and written instructions accurately and be detailed oriented. Able to efficiently prepare written summaries of activities, set priorities, and complete reports within required timeframes.
- Knowledge of medical and/or psychiatric terminology and psychiatric medication
- Ability to work collaboratively in a multidisciplinary setting
- Excellent communication and interpersonal skills
- Able to work as a team member in a culturally diverse setting.
- Able to lift 50lbs and climb stairs
- Demonstrated excellent attendance and reliability.
- A preliminary job offer and assignment may be extended pending successful background clearance.
- An understanding of mental health issues and sensitivity toward clients with mental health disorders
- Ability to work with clients and program staff from diverse cultural and social class backgrounds
- Two years working with severely mentally ill adults, the homeless, and dual diagnosed populations
- One year experience doing community-based case management and the ability to do outreach including to SRO hotels and shelters
- Case Management experience
PREFERRED:
- Prior work experience or training in an acute hospital setting
- Prior related UC experience
LICENSES/CERTIFICATIONS:
- CSW I: Master's degree in social work, psychology or related field from an accredited university and registered with the Board of Behavioral Science as An Associate Clinical Social Worker (ASW) or Intern Marriage Family Therapist (IMFT); and knowledges and abilities essential to the successful performance of the duties assigned to the position.
- CSWII: Master's degree in social work, psychology or related field from an accredited university and possession of the requirements necessary for application for licensure as determined by the California Board of Behavioral Science; and knowledges and abilities essential to the successful performance of the duties assigned to the position.
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University of California - San Francisco
98,155
Jul 09, 2026