Campus Card Systems Analyst 4 (hybrid)

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The salary range the University reasonably expects to pay for this position is $115,000 - $140,000.

This position is approved for a "hybrid" work modality. This department currently requires 2 "in-office" days per week.

The initial applicant review will take place on or around 8/3/2026. Posting may close anything after that without notice.

The University of California, Merced, is the newest of the University of California system's 10 campuses and one of the youngest universities to be designated an R1 research university. With approximately 9,100 undergraduate and graduate students, UC Merced is a smaller, more intimate campus compared to its sister campuses, while equipped and staffed as a cutting edge, 21st century research institution. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships and a growing community in the heart of the San Joaquin Valley, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked in the top 30 among the best public universities in the nation by U.S. News and World Report and #1 for social mobility by the Wall Street Journal, UC Merced is uniquely equipped to provide world class educational opportunities to dynamic and enterprising students in the Valley and throughout the state. In partnership with UC San Francisco, UC Merced has launched a rigorous medical education program that will supply the Valley with culturally competent providers dedicated to improving local access to quality care. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and is accelerating the continued economic development of the region.

Reporting to the Identity & Access Management Manager, the Campus Card Systems Analyst leads the design, implementation, and support of enterprise campus card and access management solutions at UC Merced, with a primary focus on Card operations (CSGold). The role supports auxiliary as well as student- and admin-facing services, including Dining, Student Affairs, housing, parking, facilities and other campus operations, ensuring secure and scalable system performance across the institution.

Success in this role depends on building strong partnerships with Facilities, Auxiliary Services, Dining, Student Affairs, and other campus units while delivering high-quality, user-focused solutions; relies upon strong analytical and problem-solving skills to troubleshoot complex, integrated environments and to evaluate and implement effective tools and technologies; and requires a deep understanding of higher education environments, industry best practices, and institutional policies to develop, integrate, and maintain applications that support business operations related to access management, point of sale, and campus card services.

The ideal candidate communicates effectively, collaborates well, and is a proactive self-learner who thrives in a fast-paced, research-intensive environment and is committed to operational excellence and enhancing the student, faculty and staff experience.

KEY RESPONSIBILITIES:

1. Applies advanced business analysis concepts to identify, evaluate and define highly complex systems scope and objectives based on advanced knowledge of applicable business practices, processes and systems and industry standards to meet end-user needs. Works at the highest technical level with SQL, PL/SQL, Java, Web Services (SOAP/RESTful), XML, Excel Templates, Workflow, SFTP, and work with SAAS based solution (CSGOLD, Illumia, CashNet, Canvas, StarRez, NuPark) to integrate them via API. Report on project status, issues, and resolves a wide range of technical problems.
2. Demonstrates competency in selecting tools, methods, and techniques to obtain results and technically astute with the ability to troubleshoot complex applications with multiple integrations.
3. Collaborate across Information Technology, campus, and the UC on projects taking on a multitude of roles from project lead, developer, analyst, tester. Communicate issues clearly and train/develop other team members. Work with Service Now, Jira, and other organizational tools. Support production, upgrades, changes, and user support requests via on-call rotation. Create and maintain functional BP080 and BR100, and technical MD050, MD070 documentation. Lead cross-functional teams to address complex business or systems issues. Initiate, facilitates, implements, and documents work process changes. Prepares and approves or obtains approval for business process and procedural documentation. Initiate and oversees changes in processes and procedures. Set the technical requirements for complex specifications.
4. Performs highly complex setups, configurations, analysis of business and user needs, documentation of requirements and translation into the proper system and process requirement specifications in the areas of Campus Card, Campus Access Management and Safety, CSGold, Food, Nutrition, Dining Services and Payments. Serve as a cross-module integration project coordinator to assist in the resolution of cross-module issues. Review and test new functionality, patches, and releases prior to deployment. Evaluate customized solutions and develop approaches collaboratively with business teams on how to best leverage delivered CsGold functionality, minimize customizations, and maximize benefits across the enterprise. Drive results and maximize value by staying current with Illumia product and service enhancements, roadmap, and platform upgrades.

*LM1-RM1

• Bachelor's Degree in Computer Science, Information Systems, or Information Technology; and
• 4 years of progressively responsible related experience in the4 area of Campus Card, Lock and Access/physical access security management; and at least
• 4 years working in a complex IT organization and demonstrated knowledge of Information Technology Systems and Practices; and
• 6 years of experience working with financial student systems in an enterprise applications team for an information technology organization.
• Advanced knowledge of business and process analysis functions.
• Functional and technical design and configuration experience with some combination of the following CSGold Access Management, CSGold Student ID, CSGold Platform
• Manage Finance/Student-IT related projects, coordinate with project committee, and regular analysis of work streams. Includes RICE items and design, testing, documenting, training, and implementation of any enhancement of financial systems.
• Possess complete and thorough working knowledge of accounting, housing, physical access management, student, staff and faculty life cycle principles.
• Understanding and skill in complex process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
• Demonstrated working knowledge of CSGold and Micros POS, business process, Housing access and residential life workflows, SQL, PL/SQL, Report Development.
• Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills.
• Flexibility to work independently with minimal supervision, or collaborate on a multi-disciplinary teams
• Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with business.
• Ability to maintain a stakeholder management plan for each active CSGold module assigned as well as develop new stakeholder management plans for new solutions.
• Demonstrates abilities to partner in creating an atmosphere of trust, supporting diverse views to encourage innovation and design thinking.
• Experience working in or integrating with Oracle ERP, Ellucian SIS, SalesForce CRM systems and other large industry leading software.

Background check required.

How to Apply:
An online application is required for each position to apply.The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please contact ucmjobs@ucmerced.edu.

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Equal Employment Opportunity:
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

Smoke and Tobacco Free Policy:
The University of California, Merced is a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at http://smokefree.ucmerced.edu.

E-Verify:
All employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

Pay, Benefits & Work Schedule:
For information on the comprehensive benefits package offered by the University of California visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/