Class Programs Engagement Officer

The Engagement Officer is a key member of the Class Programs team, responsible for cultivating and maintaining relationships with volunteer alumni class officers who are 20 to 30 years post-graduation. This role is important in fostering alumni connections to Cornell through class affinity, supporting class initiatives like events, communications, and nominations. The Engagement Officer also guides three Reunion classes through the planning and execution of their Cornell Reunions, managing logistics and collaborating with on-campus partners and external vendors. The Engagement Officer serves as a liaison to two alumni volunteer organizations, providing strategic guidance and support to volunteer leaders. As part of a collaborative and supportive team, this role offers an exciting opportunity to build meaningful relationships, advance alumni engagement, and deepen lifelong connections between alumni and Cornell.

Key Responsibilities

• Provide leadership and support to 120 class officers 20-30 years post-graduation with all aspects of class engagement, including communications, event planning, officer training, class dues, affinity networking, class-based philanthropy, and nominations. Build relationships through 1:1 interactions to understand volunteer needs and offer tailored guidance.

• Leverage existing AAD programs to engage alumni through a class lens. Support the execution and coordination of class-specific activities tied to broader programs such as Homecoming, Madison Square Garden hockey, and Giving Day.

• Serve as primary contact for 20th, 25th, and 30th Reunion class volunteers, providing guidance and support in planning and executing Reunions. Facilitate event-related logistics and oversee Reunion projects like Fun in the Sun programming and Cornell Childcare Center partnership.

• Serve as the staff liaison for the Cornell Association of Class Officers (CACO) Board Communications Committee and the Alumni Advisory Council of the Cornellians digital publication. In collaboration with committee leaders, help set strategy, develop meeting agendas, and provide guidance to volunteers to support their efforts in engaging alumni.

• Participate in class and Reunion volunteer training and leadership development initiatives including Cornell Volunteer Summit, Reunion Kickoff, Reunion Mid-Winter Training, and webinars.

Required Qualifications

• Bachelor's degree and 3 to 5 years relevant experience or equivalent combination.

• Experience in volunteer management, alumni engagement, or related field.

• Strong interpersonal skills, emotional intelligence, and the ability to build meaningful and lasting relationships on behalf of the university.

• Excellent communication skills, both written and oral, with the ability to convey ideas clearly.

• Exceptional organizational skills, attention to detail, and the ability to balance multiple projects simultaneously while prioritizing tasks to meet deadlines.

• Position requires some evening and occasional weekend work.

About Alumni Affairs and Development

Cornell's Alumni Affairs and Development division, widely regarded as one of the top-performing advancement organizations in higher education, connects alumni, parents and friends with opportunities to advance the university's mission through philanthropy and engagement. As part of our team, you'll help cultivate meaningful relationships while working alongside dedicated professionals who share your commitment to excellence and educational advancement.

This position is eligible for a hybrid work arrangement. Employees typically perform this role remotely 3 days per week and on-campus 2 days per week. The university reserves the right to modify, suspend, revoke or terminate the hybrid work arrangement at any time.

Rewards and Benefits

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.

• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.

• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell

• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell

• Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards | Working at Cornell.

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