Mortgage Operations - Closer III

It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn't just see a number, they'd see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people's lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity, and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization, and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

As a Closer III, you will prepare all closing documents in compliance with all federal and state requirements and ensure all required documentation per investor guidelines/regulations for each specific loan product is contained in the closing documents. You will be responsible for a variety of tasks including providing assistance to coworkers with difficult internal problems, customer inquiries or problems, and maintain a high level of loan quality evidenced by Suspense and QC audit. Additionally, you will perform special projects and other duties as assigned, you may lead, direct, or train new closers and act as point of contact for closing department. You are expected to build a great rapport with clients and fellow associates, and treat others with respect and consideration regardless of their status or position.

All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.

Minimum Requirements: To be considered for this position, you must possess the following qualifications.

• High school graduate or equivalent required.
• 5+ years mortgage loan closing experience.
• 5+ years of experience with high volume and complex loans.
• 5+ years of experience using mortgage software.

Desired Qualifications: To be considered an ideal candidate, you should possess some of the following qualifications:

• Associate's degree or higher.
• 4+ years of mortgage loan closing experience or equivalent experience in mortgage closing procedures and policies.
• 5+ years of Encompass mortgage software experience.

Skills and Abilities: Below is a general list of desired skills and abilities; this is not an exhaustive list.

• Ability to communicate effectively both verbally and in written form.
• Excellent interpersonal skills.
• Ability to work well as a team player and be flexible as to current urgencies.
• Demonstrated ability to use discretion, tact, and diplomacy when dealing with customers and co-workers.
• Good math, typing, and computer skills.
• Ability to manage multiple tasks simultaneously in a fast paced environment and assist other teams as needed.
• Analytical, organizational, time management and problem solving ability.
• Thorough knowledge and understanding of regulatory and compliance issues affecting all aspects of the mortgage lending process.
• Knowledge of real estate practices, financial industry leading regulations, investor guidelines, and loan compliance practices.
• Needs moderate to minimal direction to complete job duties, plan and complete goals.
• Ability to close high volume of mortgage loans per month with minimal management direction.

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

• We are committed to our core value of meritocracy and supporting our associates in growing within their role.
• When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.

• Office setting with traditional hours.
• Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours).

• Must be able to sit at a desk for an extended period of time.

• Must be able to work overtime to the extent necessary.

Benefits:

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered click here.

If this is what you believe in, then you're definitely right for us. Consider making an investment in us, so that we may invest in you and your bright future.

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.
The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.