Civil Process Specialist

Duties:

Responsible for processing claims to customer funds received from third parties. Claims include garnishments, levies, liens and information subpoenas received from creditors and taxing authorities. Also responsible for processing 1099-K corrections for customers. Job duties include:

• Examine garnishments, levies, liens and information subpoenas to ensure accuracy, completeness and legal sufficiency.
• Review account files to determine whether any customer accounts on platform are implicated.
• Restrain and release funds held in accounts.
• Prepare response documents and submit responses to third parties according to established timelines and legal requirements.
• Communicate with customers, creditors, taxing authorities, attorneys and officers of the court.
• Maintain tracking system and provide details supporting actions taken in the event of escalations.
• Assist customers with making 1099-K tax form corrections
• 100% Remote

Skills:

• Strong time management skills
• Excellent verbal and written communication skills
• High level of reading comprehension
• Strong organization skills
• Attention to detail
• Ability to work in a fast-paced environment
• Proficient in docs & sheets
• Experience with lien, levy or garnishment processing strongly encouraged
• Experience with 1099-K tax form corrections a plus