Support Coordinator II - 3rd shift

A Production Support Coordinator II provides advanced administrative, documentation, and material coordination support within the production department of a chemical manufacturing facility. This role is responsible for ensuring production batches are fully supported with correct labels, accurate SAP entries, proper documentation, and timely communication. The Production Support Coordinator II works closely with Production Supervisors, Planners, Quality, Maintenance, Warehouse, and Procurement to keep operations running smoothly and in compliance with safety and quality requirements. To be successful in the role, a Production Support Coordinator II needs to safety-focused, detail-oriented, and comfortable working in a fast paced, process-driven environment. Located at our Florence, Kentucky site, this role reports to the Procurement Manager.

POSITION RESPONSIBILITIES

A Production Support Coordinator II is responsible but not limited to the following:

Label Creation & Document Control

• Create, update, and print product, batch, drum/IBC, hazard, internal barcodes, and shipping labels using approved templates.

• Ensure all printed labels comply with up to date artwork provided.

• Validate label data accuracy (batch numbers, lot codes, expiration, product codes, regulatory symbols).

• Troubleshoot label printers and coordinate with IT or maintenance for technical issues.

• Audit label templates; propose improvements for clarity and compliance.

SAP Coordination & System Transactions

• Perform intermediate level SAP tasks including: Production order confirmation and closure, manual consumptions for materials, material movements in SAP, etc.

• Investigate and correct SAP discrepancies (material usage, incorrect postings, BOM differences).

• Assist in training entry level production support staff on basic SAP functions.

Production Documentation & Record Management

• Review batch records for completeness before submitting to Finance.

• Ensure SAP versions of process orders and batch recipes are aligned with what is used on the production floor.

• Support digital or hybrid documentation workflows (SAP, MES, SharePoint, document control systems).

• Support in creating SOPs for entry level tasks.

Material & Inventory Coordination

• Collaborate with Warehouse and Planning to resolve shortages, substitutions, or staging issues.

• Reconcile material usage variances between SAP posting and physical consumption.

• Support cycle counts, inventory adjustments, and stock accuracy projects.

Production Support & Communication

• Serve as support for operators, supervisors, and quality inspectors needing documentation or label updates.

• Assist in material consumptions during changeovers, cleanouts, and line clearances.

Safety, Quality & Compliance

• Follow compliance with plant safety rules (HazCom, PPE, safe chemical handling).

• Support traceability systems and quality documentation required for audits.

• Communicate issues recorded on paperwork through planning and quality teams.

Continuous Improvement

• Propose improvements to labeling procedures, SAP workflows, documentation clarity, and material staging processes.

• Help standardize forms, logs, and label templates across departments.

• Participate in 5S, Lean, or other continuous improvement initiatives within production support.

POSITION REQUIREMENTS

• High School diploma or equivalent

• At least 2 years of experience in production support, manufacturing coordination, documentation, or related roles.

• Proficient in Production Support Coordinator I expectations.

• Intermediate proficiency with SAP (production orders, GI/GR, batch management, labeling).

• Basic computer skills, including MS Excel and familiarity with data entry.

• Preferred

• Familiarity with GHS/DOT labeling requirements and SDS usage.

• Knowledge of basic production planning and material flow.

• Experience with MES platforms, barcode systems, or label printing software.

• Coursework in supply chain, quality systems, chemistry, industrial operations, or business.

ESSENTIAL POSITION FUNCTIONS

A Production Support Coordinator II is required to perform the following essential job functions with or without reasonable accommodation:

• Follow all safety requirements including wearing the appropriate PPE (contact lenses prohibited on the production floor)

• Stands and walks the production floor for prolonged periods of time

• Performs repetitive bending and stretching throughout the shift

• Tolerates odors

• Tolerates various

• Lifts up to 50 pounds

• Strong quantitative ability and comfort with data driven decision processes

• Possesses exceptional communication and negotiation skills

• Demonstrates a high degree of coordination, planning and organizational skills

• Accommodates shifting priorities as well as excellent problem-solving skills focusing on continuous improvement

• Work on different times/ shifts based on business needs

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