Director of Revenue Cycle Continuous Improvement

Lead enterprise-wide transformation efforts that improve
revenue cycle performance, operational efficiency, and financial outcomes. As
the Director of Revenue Cycle Continuous Improvement, you will oversee a
portfolio of cross-functional initiatives focused on reducing preventable
denials, addressing revenue leakage, improving clean claim performance, and
accelerating the adoption of automation and leading practices. You will lead
multidisciplinary program management, analytics, training, and change management
functions while partnering with leaders across the revenue cycle and the
broader organization.

In this role, you will:

• Lead enterprise revenue cycle improvement
  initiatives across Patient Access, Revenue Integrity, Coding, Clinical
  Documentation Improvement, charge capture, billing, and collections.
• Identify and address the root causes of
  preventable denials, revenue leakage, and operational inefficiencies while
  implementing corrective actions that improve clean claim performance, cash
  acceleration, cost to collect, and productivity.
• Lead program and portfolio management activities
  by establishing governance, priorities, execution plans, performance tracking,
  reporting, and accountability frameworks aligned with organizational goals.
• Evaluate and implement automation, technology,
  vendor solutions, and innovative practices that improve revenue cycle accuracy,
  efficiency, and scalability.
• Oversee the development of dashboards, reports,
  predictive analytics, and actionable insights that support consistent
  measurement and data-driven decision-making.
• Lead change management and standardized training
  programs that strengthen workforce capability, technology adoption, operational
  consistency, and sustained performance improvement.
• Partner with clinical, operational, IT, Finance,
  Decision Support, and revenue cycle leaders to coordinate system-wide
  improvements, resolve complex issues, and support regulatory and payer
  requirements.
• Recruit, develop, and lead a multidisciplinary
  team that includes program management, training, change management, and data
  analytics resources while fostering accountability, collaboration, innovation,
  and continuous learning.

Salary Range:

$116,300 to $264,600 annually

Required

• Bachelor's degree in healthcare administration,
  business, or a related field.
• 8 or more years of experience in hospital-based
  revenue cycle operations, performance improvement, or healthcare consulting.
• 3 or more years of experience leading projects
  that implement automation or technological enhancements within hospital or
  health system revenue cycle programs.
• Strong knowledge of end-to-end healthcare
  revenue cycle operations, payer requirements, reimbursement methodologies,
  policies, and their organizational impact.
• Proven experience leading cross-functional
  transformation initiatives and complex project portfolios that produce
  measurable financial or operational improvements.
• Strong project and portfolio management skills,
  including the ability to establish governance, manage competing priorities,
  meet deadlines, and delegate assignments effectively.
• Strong knowledge of healthcare metrics,
  analytics, data synthesis, dashboards, predictive analytics, and key
  performance indicators.
• Demonstrated knowledge of continuous improvement
  methodologies, including Lean and Six Sigma principles, and familiarity with
  electronic health record systems such as Epic.
• Demonstrated leadership, critical-thinking,
  problem-solving, and communication skills with the ability to build
  collaborative teams, establish operational and financial targets, and convey
  complex revenue cycle information clearly.

Preferred

• Master's degree in healthcare administration,
  public health, business, or a related field is preferred.
• HFMA certification is preferred.
• Lean Six Sigma or Project Management
  Professional certification is preferred.
• Epic certification is preferred.