New 
Student Services Manager Conduct & Compliance
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
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 United States, Arizona, Phoenix | |
 Jun 18, 2026 | |
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Student Services Manager Conduct & Compliance Job ID: 322865 Location: Phoenix College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $68,850.00 - $89,505.00/annually, DOE Grade 118 Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Situated in central Phoenix, Arizona, Phoenix College (PC) welcomed its inaugural class of students on September 13, 1920. A comprehensive community college with over 17,000 students and more than 150 degree and certificate programs, including two bachelor's degrees, Phoenix College embraces a student-centered approach to ensure quality teaching and learning. PC is a designated Hispanic Serving Institution (HSI) and is nationally recognized with the Seal of Excelencia. In 2025, PC was named as one of the top 16 community colleges in the nation as a Most Promising Place to Work by the National Institute for Staff and Organizational Development (NISOD). Join our top-tier faculty and staff as we innovate and lead in higher education. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary The Student Services Manager of Conduct and Compliance oversees student conduct, non-instructional grievance, and investigative processes, including matters related to the College Student Code of Conduct and Title IX. This position supports students, faculty, staff, and administrators in maintaining a safe, respectful, and caring campus environment that promotes teaching and learning. Key responsibilities include conducting investigations, preparing reports, compiling and analyzing data, training faculty and staff, chairing the campus Behavior Intervention Team (BIT), and collaborating with departments across the college. The position also chairs the campus Compliance Committee, which provides recommendations and supports oversight of college activities related to Title IV, Title IX, VAWA, Clery Act, ADA, HEOA, HLC, Veterans Services, FERPA, OSHA, campus safety, and other MCCCD, state, and federal compliance requirements. Essential Functions 50% - Student Conduct, Grievances, Investigations, and Behavioral Intervention Chairs the campus Behavior Intervention Team and provides leadership in triaging and responding to student conduct concerns, behavioral concerns, non-instructional grievances, and other reported violations of College or District policy. Conducts investigations, including Title IX investigations as assigned, and ensures cases are reviewed, documented, and adjudicated in a timely, consistent, and equitable manner. Monitors completion of sanctions and follow-up actions related to the student conduct process. Collaborates with Campus Police, faculty, staff, administrators, and other college partners to support effective resolution of concerns, promote campus safety, and foster a respectful, caring, and supportive learning environment. 15% - Compliance Coordination and Committee Leadership Chairs the campus Compliance Committee and supports college-wide coordination, review, and recommendations related to institutional compliance responsibilities, including Title IV, Title IX, VAWA, Clery Act, ADA, HEOA, HLC, Veterans Services, FERPA, OSHA, campus safety, and other MCCCD, state, and federal compliance requirements. Collaborates with college departments to identify compliance needs, support consistent processes, review trends or concerns, and promote timely communication and follow-up on compliance-related matters. 15% - Training, Communication, and Campus Education Plans, develops, maintains, and delivers resource materials, trainings, presentations, reports, and correspondence related to student conduct, behavioral intervention, grievance processes, Title IX, compliance responsibilities, and campus safety. Provides training and consultation to students, faculty, and staff regarding the student conduct process, reporting responsibilities, classroom management concerns, and responding to distressed, disruptive, or threatening student behavior. 10% - Case Management, Data, Reporting, and Records Maintains a comprehensive conduct and case management database; ensures accurate, timely, and confidential documentation of conduct, grievance, BIT, Title IX, and compliance-related matters. Compiles and analyzes data, prepares reports, identifies trends in conduct and grievance matters, and uses data to recommend improvements that support student success, campus safety, compliance, and effective institutional practices. 10% - Student Affairs and College Service Supports Student Affairs initiatives, attends meetings, serves on college and District committees, participates in professional development, and performs other duties as assigned. Minimum Qualifications Bachelor's Degree from a regionally accredited institution in Education, Sociology, Business Administration, Social Work, Communication, Organizational Leadership, Public Administration, Criminal Justice, Law, or Conflict Resolution, and five (5) years of progressively responsible student services or related experience that includes such things as administration of policies and procedures, program oversight, and two (2) years of supervisory experience. OR An equivalent combination of the conferred degree and directly related full-time work experience, as described above, sufficient to successfully perform the essential duties of the job, such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications
Special Working Conditions
ADA AND OTHER REQUIREMENTS Positions in this class typically require: typing, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working Conditions: Work is routinely performed in an indoor, office environment. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.maricopa.edu MCCCD is an Equal Opportunity Employer. Posting Close Date Apply on or before 7/8/26 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.erp.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322865&PostingSeq=1 jeid-63dce091b5b2b24d8bbcffff837264d1 | |