Manager Quality

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  Lead the Quality Team consisting of an Engineer, Claims Analyst, Specialist, Incoming Inspector, and 16 Technicians, setting expectations and providing performance feedback.
  
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  Establish and oversee raw material incoming inspection activities and vendor claims and corrective action process.
  
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  Manage daily operations of two QC laboratories; ensure testing is conducted and reported with accuracy and precision.
  
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  Lead internal training on quality standards and expectations.
  
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  Lead disposition decisions for nonconforming materials.
  
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  Report on quality performance; review customer claims for trends and improvement opportunities.
  
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  Conduct statistical analysis to drive decisions and priorities.
  
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  Lead problem-solving using root cause analysis methodologies such as 8D, 5-Why, and Fishbone analysis.
  
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  Perform internal quality audits, monitor data trends, and identify ways to reduce waste, minimize risk, and increase efficiency.
  
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  Maintain and control documentation and data, including completion of customer quality surveys.
  
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  Collaborate cross-functionally:
  
  
  
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    With R&D and Technical Service Engineers to understand customer requirements and ensure they are being met by established quality standards
    
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    With Procurement to ensure raw materials from external suppliers meet quality requirements
    
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    With Operations to proactively identify and resolve issues impacting product quality
    
  
  
  
  
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  Maintain a safe work environment
  
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  Travel to customers and suppliers as needed to gain first-hand knowledge (10%)
  
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  Other duties as assigned by the Technical Director
  
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  The Quality Manager reports directly to the Technical Director
  

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  BS. Degree in Engineering, Materials Science, Chemistry, or related field.
  
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  5+ years of experience in quality management in a manufacturing environment
  
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  5+ years in a leadership position with direct reports
  
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  Working knowledge of statistical methods and process control
  
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  Six Sigma Green or Black Belt certification preferred
  
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  Background in labels, packaging, or paper science preferred
  
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  Familiarity with ISO 9001 compliance
  
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  Effective communication, interpersonal, leadership, coaching, associate development, and conflict resolution skills
  
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  Demonstrated ability to work collaboratively with a variety of team members at all levels and functions of the organization
  
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  Ability to apply analytical and problem-solving skills quickly and effectively
  
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  Strong organizational, time management, and prioritization skills with high attention to detail
  
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  Dedication to excellence and continual focus on customer service with a servant leader mindset
  
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  Personal motivation to set high but achievable standards and see opportunities to improve
  
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  This position will work on-site at our division headquarters in Green Bay, WI
  

Compensation & Benefits